Administrator (Maintenance)

Administrator – Maintenance Team

Location: Grimsby
Contract: Full-Time, Permanent (39 hours per week)

Target Housing is a charity and registered social landlord dedicated to helping vulnerable people achieve independence through safe accommodation and tailored support. For over 30 years, we've been transforming lives through a trauma-informed and person-centred approach.

We are looking for an organised and proactive Administrator to join our Maintenance Team in Grimsby, providing essential administrative support to help deliver high-quality housing services.

Key Responsibilities:

• Act as a first point of contact for clients, contractors and partner agencies
• Maintain accurate records and update client information on internal systems
• Arrange contractor access and support maintenance operations
• Manage incoming calls, emails, visitors and correspondence
• Produce reports, spreadsheets, meeting minutes and other administrative documents
• Support office systems, databases and day-to-day administration
• Liaise with external agencies and housing providers
• Ensure records and communications meet organisational and quality standards

You will have:

• Previous administration experience in a busy office environment
• Strong IT skills, including Microsoft Word, Excel, PowerPoint and databases
• Excellent written and verbal communication skills
• Strong organisational skills and attention to detail
• Experience producing reports and taking meeting minutes
• The ability to build positive relationships with a wide range of people
• A flexible, proactive approach and the ability to work effectively as part of a team

What We Offer:

• 28 days annual leave plus Bank Holidays
• Additional annual leave entitlement, increasing to 33 days with service
• Career development and training opportunities
• Mileage reimbursement
• Westfield Health and Lifetime Financial membership
• Blue Light Card eligibility
• Employer contributory pension scheme (4%)
• Supportive and inclusive working culture with regular supervision and staff wellbeing support

Equality, Diversity & Inclusion: Target Housing is committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, particularly those underrepresented in the workplace and individuals with lived experience. We are proud to be a Disability Confident Employer.

Interested?

For an informal discussion about the role, please contact emma.shipley@targethousing.org.uk.

Please note: This role is subject to an Enhanced DBS check, a full UK driving licence, and two satisfactory employment references.