Coordinator, Donor Engagement

Job Summary:

This role is responsible for providing overall support to the Development function according to the direction set forth in the strategic plan. This position communicates with, engages with, and stewards donors to enhance the fundraising enterprise and help to grow the donor pipeline.

Primary Duties and Responsibilities:

Essential Performance Requirements*
⦁ Assists in developing the strategy and overseeing the execution of TCC Foundation's signature events, traveling around the DFW metroplex, often on evenings and weekends, to prepare for and supervise events
⦁ Conducts comprehensive event planning for complex events, including budgeting, registration, coordination, and implementation
⦁ Ensures smooth-running, effective events, by recognizing and resolving potential and actual problems in a timely manner and managing outside consultants and vendors as needed; and coordinates post-event activities including debrief meetings, recognition to key constituents, financial reporting, and data transfer
⦁ Supports Foundation staff in the planning and execution of smaller donor engagement and stewardship events
⦁ Designs and implements communication strategies designed to publicize events to the general public, students, faculty, sponsors, and government representatives
⦁ Creates and distributes annual impact reports for scholarship donors and develops content and collateral materials for distribution to donors, constituent groups, and broader reach via social media and the TCC Foundation website
⦁ Coordinates events and outreach for the annual TCC Employee Cares Campaign in conjunction with gift officers
⦁ Acts as a liaison between the Foundation and other College Departments, including interacting with all levels of personnel
⦁ Assists the TCC Foundation with assigned aspects of donor management including donor interactions, spreadsheet and database maintenance, and assisting in the development, implementation and operational management of policies and procedures relating to stewardship and donor management

Service Excellence
⦁ Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
⦁ Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
⦁ Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
⦁ Supports the mission, values, goals, and principles of the College

Supervision
Works under the supervision of the assigned department leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications:

⦁ Associate’s degree or 60 college credit hours and four (4) years’ working experience related to the Essential Performance Requirements; or any equivalent combination of education and work-related experience
⦁ Valid Texas Driver License with an acceptable driving record and reliable transportation; ability to successfully complete TCC authorized driver requirements within the first 90 days of employment

Preferred Qualifications:

⦁ At least one (1) year’s working experience with Blackbaud Award Management or similar platform
⦁ At least one (1) year working in event planning and/or donor engagement

Knowledge, Skills and Abilities:

⦁ Knowledge of effective donor engagement best practices
⦁ Knowledge of donor communications within multiple platforms including email, social media, and direct mail
⦁ Knowledge of project management, time management, and organizing deadlines
⦁ Skilled in delivering high-quality customer service and building effective interpersonal relationships, including strong listening, verbal, and written communication skills
⦁ Skilled in using computer applications and enterprise systems, including the Microsoft Office suite and the Microsoft 365 platform
⦁ Ability to perform and prioritize multiple tasks seamlessly ensuring accurate and timely completion, while exhibiting strong attention to detail and organization
⦁ Ability to work effectively both independently and as part of a team in collaborative environments, engaging with faculty, staff, and external stakeholders
⦁ Ability to coordinate assigned work and communicate effectively with faculty and staff to support campus and departmental operations
⦁ Ability to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion with sensitive and confidential information

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 20 pounds unassisted, or up to 35 pounds with the assistance of other employees or equipment as appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.