Data Protection Officer
Legal & ComplianceData Protection Officer
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Quick Summary
Requirements Summary
Bachelor’s degree in business, Law, Finance, Informa
Technical Tools
Legal & ComplianceData Protection Officer
Requirements
~1 min read- Bachelor’s degree in business, Law, Finance, Information Security, or a related field.
- 2 to 5+ years of experience in risk management, compliance, audit, or quality within a BPO organization.
- Knowledge of BPO operations, client SLA compliance, and process workflows.
- Strong understanding of:
- Data Privacy Act & NPC guidelines
- ISO 27001, SOC 2, or other InfoSec standards (a plus)
- Regulatory requirements affecting BPOs (labor, tax, data privacy)
- Strong analytical, documentation, and problem-solving skills.
- Excellent communication skills for both internal coordination and client interactions.
- Ability to work with cross-functional teams in a fast-paced BPO environment.
Responsibilities
~1 min read- Conduct regular assessments of operational, financial, data security, and business continuity risks in BPO operations.
- Support the development and maintenance of the Enterprise Risk Management (ERM) framework.
- Perform process risk reviews, incident root-cause analysis, and control effectiveness testing.
- Manage risk registers and support the implementation of mitigation plans.
- Coordinate with operations teams to identify risks in workflows, SLAs, and new client implementations.
- Ensure compliance with client-specific requirements, data privacy agreements, and industry regulations such as:
- Philippine Data Privacy Act (NPC)
- ISO 27001 / SOC 2 standards (if applicable)
- DOLE, SEC, BIR regulations
- Client-mandated compliance frameworks
- Conduct internal compliance checks, policy reviews, and operational audits.
- Review vendor risks and ensure third-party compliance.
- Work closely with the Information Security team to enforce security policies and procedures.
- Participate in data privacy impact assessments (DPIA) and breach incident investigations.
- Ensure compliance with data handling, access control, and confidentiality guidelines.
- Prepare compliance and risk reports for leadership, clients, and external auditors.
- Assist in internal and external audit preparation, documentation, and corrective action tracking.
- Participate in client due diligence, compliance calls, and contract reviews.
- Conduct compliance and risk training for employees, supervisors, and new hires.
- Support awareness programs on data privacy, information security, fraud prevention, and ethical conduct.
- Promote a culture of risk awareness and compliance across teams.
Location & Eligibility
Where is the job
Pasig City, Philippines
On-site at the office
About this job
- Posted
- 97 days ago
Listing Details
- Posted
- July 20, 2026
- First seen
- September 28, 2026
- Last seen
- October 24, 2026
Posting Health
- Days active
- 26
- Repost count
- 0
- Trust Level
- 23%
- Scored at
- October 25, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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