Senior Network Engineer - CCNA or CCNP (BGC Taguig) | Onsite

Philippines·TaguigFull-timesenior

Network EngineerInfrastructure & Cloud

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Quick Summary

Key Responsibilities

Procurement: Collaborate with stakeholders to gather requirements and initiate procurement, including BOM creation.

Requirements Summary

Bachelors degree in computer science, IT, Engineering, or a related field At least 4 years of hands on networking experience (i.e. firewalls, routing,

Technical Tools

Network EngineerInfrastructure & Cloud

Requirements

~1 min read

Bachelors degree in computer science, IT, Engineering, or a related field
At least 4 years of hands on networking experience (i.e. firewalls, routing, and switching)
Expertise with CISCO Devices
Strong leadership skills, a passion for quality, and a demonstrated ability to take ownership and accomplish challenging goals
A customer-service mindset and ability to work in a diverse environment with clients and IT teams globally
Knowledge of IT infrastructure, including networking, telecommunications, and cloud technologies
Experience in Incident Management and managing LAN & WAN networks
Familiarity with Cisco switches, routers, and firewalls
Proficiency in troubleshooting IT setups
Mandatory Certifications (active or has recently expired):
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP)
Must be amenable to working in shifting schedules
Must be able to work onsite at BGC Taguig – US Shifts
Immediate start preferred

Cisco ASA
Cisco Firepower
IPS
Routers & Switches
Cisco AnyConnect

Responsibilities

~1 min read

→Procurement: Collaborate with stakeholders to gather requirements and initiate procurement, including BOM creation.
→Service Transition: Manage technology migrations and upgrades for seamless IT service transitions.
→Service Delivery & Support: Assist teams in troubleshooting 2nd-level incidents and service requests, ensuring service compliance.
→Availability & Continuity: Perform backups, check redundancies, and monitor capacity to maintain IT service availability.
→Service Level Management: Handle escalations, prepare reports, and coordinate with providers to meet SLAs.
→Supplier Management: Engage with vendors to resolve escalations and improve support quality.
→Security Management: Implement corrective actions based on security alerts to maintain compliance.
→Incident & Problem Management: Manage requests, perform root cause analysis, and ensure SLA adherence.
→Change & Release Management: Document and execute changes in CMDB and manage release schedules.
→Service Improvement: Identify and implement enhancements to boost service delivery and customer satisfaction.
→Communication: Provide regular updates on service status, maintenance, and support.
→Talent Management: Engage in training and certification to develop technical and soft skills.
→Knowledge Management: Develop self-help resources like documentation and FAQs.
→IT Asset Management: Collaborate to manage IT assets lifecycle in compliance with policies.
→Quality Assurance & Compliance: Ensure adherence to QA processes and address audit feedback.
→Business Continuity: Participate in BCMS drills and reporting to comply with continuity plans.
→Organizational Initiatives: Support IT infrastructure for departmental and organizational projects.