Customer Service Intern (Temporary)

Taylor Corporation is seeking a motivated and detail-oriented Customer Service Intern (Temporary) to join our team in Bloomington, Illinois! This is an excellent opportunity for a college student interested in business, marketing, operations, customer service, or account management to gain real-world experience in a professional manufacturing environment.

As an intern, you'll work alongside experienced customer service professionals, collaborate with multiple departments, and gain hands-on exposure to order management, customer communications, business operations, and production processes.

• Location: Bloomington, IL
• Part-time, approximately 20 hours per week, Mon-Fri
• Paid internship
• Flexible start and end date
• Opportunity to gain valuable professional experience while completing your degree

During this internship, you'll develop skills in:

• Customer service and professional communication
• Business operations and workflow management
• Order processing and data management
• Cross-functional collaboration
• Problem-solving and attention to detail
• ERP and business systems experience

As a Customer Service Intern, you'll support our customer service team and assist with a variety of projects and daily business activities, including:

• →Reviewing customer and sales order specifications for accuracy.
• →Communicating with customers and internal teams via phone and email.
• →Assisting with order processing and ensuring information is entered correctly.
• →Investigating and helping resolve order discrepancies.
• →Supporting the preparation of production work orders for manufacturing.
• →Entering and maintaining data within company systems.
• →Collaborating with customer service, manufacturing, shipping, and sales teams.
• →Organizing and maintaining customer and operational documentation.
• →Assisting with special projects and other administrative duties as assigned.

• Currently enrolled full-time at an accredited college or university.
• Pursuing a degree in Graphic Communications, Business, Marketing, Communications, Operations, or a related field.
• Strong working knowledge of Microsoft Office applications, including: Outlook, Excel, Word, and Access.
• Ability to maintain confidentiality and professionalism.

• Strong attention to detail and accuracy.

• Excellent organizational and time-management skills.

• Effective written and verbal communication abilities.

• Positive attitude and willingness to learn.

• Ability to work both independently and as part of a team.