Onboarding Specialist

Make a Lasting First Impression.

At Texas Children's, every great employee experience starts with an exceptional welcome. As an Onboarding Specialist I, you'll play a key role in creating a seamless, engaging, and compliant onboarding experience for new hires and internal employees. As one of the first people our newest team members interact with, you'll help shape their first impression of Texas Children's by delivering a high-touch, customer-focused experience that reflects our mission, values, and culture.

This role is ideal for someone who thrives on building relationships, enjoys creating exceptional experiences, and has an eye for detail. Your ability to anticipate needs, communicate proactively, and ensure every step of the onboarding process is accurate and complete will help our new employees feel welcomed, supported, and ready to make a difference from day one.

Think you've got what it takes?

• Deliver an exceptional onboarding experience that helps every new employee feel welcomed, informed, and prepared for success.
• Champion an outstanding candidate and new hire experience by providing timely communication, anticipating needs, and ensuring every interaction reflects the Texas Children's culture of excellence.
• Coordinate pre-employment activities, including onboarding appointments, employment documentation, background screenings, health clearances, and orientation scheduling.
• Partner with recruiters, hiring leaders, Employee Health, Employee Relations, and other HR teams to ensure a smooth, compliant, and efficient onboarding process.
• Guide new hires through employment paperwork, including I-9 verification and onboarding requirements, while ensuring compliance with federal regulations and organizational policies.
• Coordinate and support New Employee Orientation by managing registrations, communications, attendance, and follow-up activities.
• Process employee transactions, including new hires, internal transfers, and other HR-related changes with accuracy and efficiency.
• Serve as a trusted resource by responding to questions from candidates, employees, recruiters, and leaders with professionalism and outstanding customer service.
• Ensure every step of the onboarding process is completed with exceptional attention to detail, maintaining compliance while delivering a seamless and personalized experience.
• Perform audits and quality reviews to verify the accuracy of employee records, onboarding documentation, and HR transactions.
• Support recruitment events, hiring fairs, and other Talent Acquisition initiatives as needed.
   

• High school diploma or GED required.
• Two years of administrative, onboarding, Human Resources, or related experience preferred.
• A passion for delivering exceptional customer service and creating a positive candidate and employee experience.
• Exceptional attention to detail with a commitment to accuracy, quality, and compliance.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills with the ability to build relationships across all levels of the organization.
• Strong problem-solving skills and the ability to work independently while exercising sound judgment.
• Experience with Microsoft Office applications and HRIS or applicant tracking systems preferred.
• The ability to maintain confidentiality while handling sensitive employee information with professionalism and discretion.