Senior Manager, Operational Resiliency Advisor

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Resilience Management is an enterprise-level team within the Protect Platform, Global Technology and Solutions (GTS) pillar for the TD Bank Group, providing first line of defense and protection coverage for TD customers, shareholders, and employees. The Resilience Management team leads TD Disaster Recovery, Availability, Operational Resilience and Business Continuity first line of defense requirements, governance and oversight.

• →University/College education, with focus on Business Management, Finance, Commerce, Business, Statistics and Mathematics (having already obtained or working towards a professional designation/certification). 10+ years of experience operating in one of the business portfolios (Canadian Personal Bank, Canadian Commercial Bank, US Banking, TDS, Wealth Management) or in a Governance/Control/1B function/2LOD supporting/operating in the business portfolio.
• →Deep understanding of regulatory requirements related to resiliency (e.g., OSFI E-21), process and control methodologies, risk assessments and scenario testing.
• →Strong working knowledge of Microsoft 365 (i.e., Excel, PowerPoint, Word, Teams, Co-Pilot). Results-focused individual with an ability to influence decisions using data, leveraging business interpretation and analysis skills.
• →Strong analytically-anchored thinker – proven ability to understand and proactively identify key risks and issues, demonstrates strong critical reasoning, pro-actively recommends proposals and solutions, challenges whether status quo/calculated results are rational or require additional justification.
• →Skilled oral and written communicator, comfortable presenting with demonstrated ability to digest complex information and summarize it in a clear, concise fashion (for executive-level consumption).

• Prior experience working in or supporting Resilience Management functions (BCM, Operational Resiliency, Crisis, 1B, 2LOD).
• Energetic, enthusiastic, pro-active self-starter – willing to “roll up the sleeves” to deliver results in the short-term while building for the long-term; agile, adaptable, “can-do” attitude, high degree of responsiveness and initiative.
• Robust organizational skills with the ability to work in a challenging environment and manage multiple deadlines and priorities, with a proven record of executing with excellence and making an impact.

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.