Commercial Account Representative

United States·Kirklandmid

Customer SupportCustomer Service Representative

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Quick Summary

Key Responsibilities

Prospecting and Pipeline Generation Leverage tools such as LinkedIn Sales Navigator and ZoomInfo to network with potential customers to achieve and exceed monthly metrics (appointments,

Technical Tools

Customer SupportCustomer Service Representative

Teal is looking for an experienced, smart, humble, and hungry Commercial Account Representative (CAR) to join our team. The ideal candidate will have 2-3 years’ experience working in a fast-paced business environment and will own the full sales cycle for Teal’s Commercial segment, from first touch through close. CARs run outbound campaigns, qualify inbound marketing generated leads, and identify critical decision makers to successfully position the Teal value proposition. CARs will also source and book qualified Enterprise segment meetings for their Enterprise Account Executive partners.

CARs who establish high performance and exemplify the “all in” attitude of the Teal Core Values will have potential for new challenges and career advancement within sales, or other customer facing roles within the organization. This is an individual contributor role that reports to a sales manager who values in-the-moment coaching, weekly one-on-ones as well as autonomy to allow you to own your success.

Requirements

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Strong communication skills and highly articulate.
2-3 years of prior sales experience in a similar role at a SaaS or telecommunications company.
Proven ability to set meetings within defined Ideal Customer Profiles (ICP).
Experience running discovery, delivering demos, and closing deals, or a demonstrated readiness to do so.
Ability to learn and apply a proven playbook.
Strong initiative. This role is about consistently hitting quota, and being a self-starter is required.
Desire to advance in your career. Top performers will move up in our organization and we are looking for serious, goal-oriented candidates.
Expert using tools including HubSpot, Monday.com, ZoomInfo, LinkedIn Sales Navigator, and Claude AI (or equivalent).
Competitive mindset.
Must be a team player.
Resilient in the face of objections and rejection.
A passion for sales and sales processes.
A bachelor’s degree or equivalent.
Ability to travel to team off-site meetings and tradeshow events as needed.

Nice to Have

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Located in the Seattle area. The ideal candidate will be able to come into the Kirkland office on a weekly basis.
Telecommunications or IoT experience.
Willing to go above and beyond. This is not necessarily a 9-5 position. Top performers at Teal are willing to put in the hours and work necessary to achieve our company-wide goals.
Willing to become a subject matter expert in the fast-growing IoT and wireless networking space.
Desire to work towards becoming an Enterprise Account Executive at Teal.

Responsibilities

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Prospecting and Pipeline Generation

→Leverage tools such as LinkedIn Sales Navigator and ZoomInfo to network with potential customers to achieve and exceed monthly metrics (appointments, qualified leads, new contacts, etc.). Daily metrics include:
- →Make 50+ calls a day.
- →Send 20+ emails a day to new prospects within Teal’s ICP.
- →Send 15-20+ LinkedIn messages a day.
→Process and qualify inbound marketing generated leads.

Commercial Segment: Full Sales Cycle

→Own Commercial segment deals from first touch to close, including discovery, demos, pricing, negotiation, and closing.
→Maintain accurate pipeline, deal stages, and forecasts in HubSpot.
→Partner with customer success for a smooth handoff and onboarding of new Commercial customers.

Enterprise Segment: Meeting Generation

→Book qualified meetings within Teal’s Enterprise ICP for Enterprise Account Executives.
→Identify critical decision makers and qualify active buying interest before handoff.
→Collaborate closely with Enterprise Account Executives on account strategy and meeting handoffs.

Ongoing

→Always be learning and gain business knowledge through researching how different businesses across the IoT space operate, leadership structures, pain points and challenges.
→Participate in weekly team enablement and training programs.
→Work with cross functional teams like marketing, customer success, and product development.
→Ability to think on your feet in a conversation and answer unexpected questions with ease.

What We Offer

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✓This role will receive a base salary, commission, and equity package DOE.

✓Teal Communications, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

✓Seniority Level: Minimum 2 years’ experience, 3 years preferred.

✓Industry experience within Software-as-a-Service (SaaS), IoT, or Telecommunications space.

✓Employment Type: Full-time. Job Functions: Sales, Business Development.