Accounts Receivable Manager, RCM

The Accounts Receivable Manager, RCM is a position that manages the collections for all payers specific to the business unit(s). This position is responsible for all aspects of coordinating processes and ensuring execution with operations, clinical, compliance and the authorization team. In this role, you will report to the Senior Manager, RCM.

• →

  Manage all aspects of team including hiring, termination, training, performance evaluations, time management, process management.

• →

  Oversees all aspects of collections for the RCM department

• →

  Analyze and observe AR functions and processes to ensure maximum workflow and productivity, communicating deficiencies as well as best practices to operation management

• →

  Assures billing, collection, denial, and reporting activities according to specific deadlines are met by each team member

• →

  Assures re-billings and/or adjustments are processed appropriately and timely

• →

  Maintains an accurate aging report of the department and understands issues in full

• →

  Report all potential issues to appropriate leadership

• →

  Maintain monthly aging calls with each branch to discuss ongoing issues

• →

  Maintain all write offs and ensure they are processed timely and accurately

• →

  Lead, coach, and mentor a scalable team through team building, constructive feedback, work delegation, and goal setting

• →

  Participates in efforts with other departments to define and maintain payer strategy

• →

  Participates in the Quality Assurance Performance Improvement process as requested by Clinical Supervisor/Director of Nursing/Regional Director

• →

  Interfaces with Compliance Department to ensure compliance with federal, state, and payer specific regulations

• →

  Audits current procedures to monitor and improve efficiency in department

• →

  Ensures that the activities of the collections team are conducted in a manner that is consistent with overall department protocol, and are following federal, state, and payer regulations, guidelines, and requirements

• →

  Participates in the development and implementation of operating policies and procedures

• →

  Reviews and interprets operational data to assess need for procedural revisions and enhancements; participates in the design and implementation of specific systems to enhance revenue and operating efficiency

• →

  Analyzes issues and regulations impacting billing, collections, and denials and identify resolutions to ensure these items are approved timely

• →

  Keep up to date with carrier rule changes and distribute the information within the practice

• →

  Attains goals as set forth in annual performance evaluation

• Strong skill set in Microsoft Office products

• Excels in high pressure environments

• Attention to detail with excellent verbal and written communication skills

• Strong time management skills

• High School diploma

• 2+ year of medical collections experience

• 1+ year in leadership position

“You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job.  However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations.”

• Requires the ability to write, dictate or use a keyboard to communicate directives

• Utilizes proper body mechanics in multiple environments

• Requires the ability to function in multiple environments

• Prolonged periods of sitting at a desk and working on a computer

FLSA Status:  Exempt

EEO Status:  Administrative Support Worker