Fixed Product and Pricing Analyst

Role Purpose The Fixed Propositions and Pricing Specialist will assist with the delivery and management of Fixed Broadband, Consumer Fixed Voice, Internet Café and other Wi-Fi products and services towards increasing overall revenue contribution to achieve business targets. This will be achieved through building an in-depth understanding of the FBB sector and by creating new extensions of the existing portfolio to retain and drive usage of fixed services Key Responsibilities • Develop new product proposals for Fixed Broadband, Fixed Voice, Internet Café and Wi-Fi, supported by market data and competitive analysis, and develop business cases demonstrating a return on investment. • Manage the product development process by meeting agreed cost and quality targets. Develop Go to market strategy to support the product launch • Work with Finance to develop competitive pricing which generates agreed margins for all new and in-life products and services while sharing regular reports on post implementation impact of products. • Manage the post-launch lifecycle of pricing schemes & initiatives; to liaise with Technology teams as well as with Customer-facing teams in order to capture new insights, comprehend deficiencies, and trigger &/or proceed into enhancements and corrective actions • Liaise with Insights team in gathering market intelligence relevant for developing new propositions; regular testing, validating, reporting, and advising on tariffs across competition. • Own and maintain the product requirements catalogue and functional backlog. Subject matter expert for the functionality of products, processes and users, translating business needs into technical requirements and aligning product capabilities with strategic roadmaps. • Build and maintain strong partnerships with key stakeholders and suppliers, capable of facilitating disparate groups to elicit requirements, drive understanding and obtain agreement. • Manage in-life products portfolio on a profit and loss account basis, using financial performance data to make individual product investment and withdrawal decisions. • Tracking, reporting and advising on daily KPIs (PPG, Usage, Subscriber Split, Revenue Contribution, ARPU & RGS) • Work with CVM and Experience teams to create new extensions to the portfolio to meet evolving customer needs Who we are looking for (Qualifications, Competencies – Skills & Behaviours) Required • Degree in IT, Engineering-related discipline, Economics or Business Administration • Must have 2 years’ experience in new product development and customer analytics in the telecommunications or ICT sectors • Advanced competence with Microsoft Office Suite especially Excel, Access, PowerPoint. Experienced with Analytics tools (e.g. Tableau and SQL) • Outstanding knowledge of database systems and report management software applications Nice-to-Have • Ability to show thought-leadership and take initiative with little supervision and direction • Problem-solving and analytical skills to develop business cases and interpret performance data • Ability to anticipate and respond to trends and changes in the industry, technology capabilities and customer preference to drive Telecel’s strategic position in the marketplace. • Demonstrable track record of blending commercial and technical modelling skills • Ability to prepare business cases and specifications for new product development