Senior Provisioning Service Quality Manager / Operations Expert

As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries.   Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation. Role Overview We are looking for an experienced Provisioning Service Quality Manager / Operations Expert (m/f/d) with a strong focus on Linux, SQL (Oracle) and Network skills. Key Responsibilities Support Incident, Problem, and Change Management – Focus BSS/OSS Analyze and troubleshoot complex application, database, Linux, and network issues Perform log analysis, database analysis, and performance tuning Coordinate, track, and support the implementation and deployment of fixes Ensure adherence to OLA/SLA timelines across all involved units Core Skills Linux/Unix: Several years of hands-on experience, including shell commands, scripting, jobs, permissions, and log analysis Oracle SQL/PL-SQL: Extensive experience with large databases, complex SQL scripts, database analysis, and performance tuning Networking: Strong knowledge of network technologies, interfaces, server/network communication, and troubleshooting English: Minimum B2 level, with strong communication skills Additional Skills Experience in software development Kubernetes, Docker, GitLab, and CI/CD ELK Stack (Elasticsearch, Kibana, Beats, Logstash) Scrum / DevOps Rating & Billing experience is a strong advantage RAN knowledge is beneficial but not required Personal Skills Independent, structured, analytical, and responsible working style Strong team player in distributed and international environments Experience with Incident, Problem, Change Management, and projects