Senior Software Engineering Lead

What you’ll be doing 

• Lead and mentor a team of Senior and Junior geographically diverse developers in:  

• Building a new resilient and scalable TRAMAS orchestration system utilising Temporal and micro-service architecture built upon TypeScript. 

• Supporting, debugging and building workflows for the existing TRAMAS orchestration solution. 

• Providing level 4 support for errored transitions, utilising Splunk, AWS Console, MongoDB to identify root causes, and working with Service Designers, and North and South bound systems to ensure transitions progress in the correct manner. 

• Support the Product Owner and Service Designers in designing new transitions and workflows. 

• Support North and South bound Product and System owners to integrate with TRAMAS orchestration solutions. 

• Stand in for the TRAMAS Product Owner during periods of leave and unavailability. 

• Research and development of new Orchestration and related technologies. 

• Build, maintain and enhance observability platforms. 

• Setup and utilise Agentic AI Workflows to enhance development capabilities. 

About you 

Mandatory requirements: 

• Minimum 7 years of experience as a Solution Architect, designing and delivering complex enterprise software and cloud solutions. 

• Strong expertise in Cloud, Data & AI Engineering, including Generative AI, Agentic AI concepts, AI-assisted development, prompt engineering, observability, and AI cost optimisation. 

• Deep understanding of telecommunications transition management platforms and workflows, including service orchestration, order lifecycle management, activation, disconnection, and exception handling. 

• Proven experience with ACMA-regulated number porting processes, regulatory compliance requirements, and solution design within regulated environments. 

• Strong ability to analyze and resolve complex technical, operational, customer, and business issues, including root cause identification and risk assessment. 

• Ability to act as a trusted technical leader, providing guidance across architecture, solution design, business analysis, production support, and operational troubleshooting. 

• Experience collaborating with Product Owners, Business Stakeholders, Architects, SMEs, and Delivery Teams to define technology strategy and roadmaps.