Veterinary Assistant & Receptionist, Cattle Health

TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.

Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

At TELUS Agriculture & Consumer Goods (TAC), we're not just about technology – we're about transforming the cattle health industry. Based in Southern Alberta, our dynamic consulting Animal Agriculture team is leading the charge in modern cattle health management. With a diverse group of passionate, innovative, and energetic team members, our collective impact reaches far beyond traditional practices. Join us to become an integral part of advancing cattle health alongside industry-leading veterinarians and creating lasting relationships with producers. At TAC, you’ll find a high-performance culture that’s as personally fulfilling as it is professionally rewarding.

As an Operations Support Manager (Veterinary Assistant & Receptionist, Cattle Health), you'll play a crucial role in ensuring the smooth operation of our office and supporting our team of bovine practitioners and nutritionists across multiple locations. Each day will bring exciting challenges and opportunities for growth, including:

• →Collaborate with a team of Operations Support Managers to drive herd health improvements through rigorous data analysis and innovative solutions.
• →Partner with veterinary consultants to perform digital necropsies and collect vital health data, ensuring accurate and timely information for producers.
• →Create strong relationships with producers, fostering trust and collaboration to improve cattle health practices.
• →Lead initiatives that shape the future of cattle health management, making impactful contributions each day.
• →Manage pharmaceutical deliveries and ensure compliance with regulatory initiatives, maintaining high standards of safety and efficacy.
• →Coordinate travel, hotel, and car rentals for staff, ensuring seamless logistics and support.
• →Support office operations by handling a busy Google Calendar, scheduling appointments and meetings, greeting visitors, answering phones, and booking veterinarian appointments.
• →Influence communication between clinics by forwarding phones, recording messages, and booking emergency slaughters.
• →Analyze client orders, receive products, schedule couriers, and assist in loading client orders to ensure efficient service delivery.
• →Perform general maintenance and cleaning tasks, monitor and order office supplies, and oversee inventory management, including packaging orders and shipping samples.
• →Assist with filing and mailing duties, clean and wrap surgical packs, and support the team with other daily administrative tasks.
• →Facilitate client invoicing and accounts, ensuring accuracy and timeliness.

• Passion for cattle health and a keen interest in helping producers thrive.
• A leadership mindset and a team-player attitude, ready to inspire others.
• Clean and valid full Class 5 Driver's License or other provincial equivalents, a driver’s abstract will be needed, for flexible field mobility.
• Proficiency in computer skills for managing digital health records.
• Physical capability to lift up to 50 lbs and adaptability to diverse weather conditions.
• Critical thinking ability for innovative problem-solving.
• Excellence in communication and relationship-building skills.
• Previous experience working in an administrative function within an office environment.
• Proven ability to analyze issues, exercise good judgment, and proactively respond to requests.
• Strong work ethic, attention to detail, and organizational skills.

• Experience with cattle and agriculture is a bonus, but enthusiasm and a willingness to learn are most valued.
• Familiarity with veterinary procedures and technology is beneficial.
• Prior knowledge of regulatory compliance in agriculture is advantageous.