College Work Study Program (Maxine A. Smith Center)

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

Title: College Work Study Program (Maxine A. Smith Center)

Employee Classification: Other

Institution: Southwest Tennessee Community College

Department: Maxine A. Smith Center

Campus Location: SWTCC - Maxine A. Smith Center

Job Summary

To support the Office of the Maxine A. Smith Center by helping create a welcoming student experience, supporting student program offerings and activities, and fostering spaces for student involvement at Southwest Tennessee Community College.

Job Duties

• Report to the Leadership Team of the Maxine A. Smith Center.
• Create student photo IDs, manage and order photo ID supplies, and troubleshoot photo ID technology as needed.
• Assist staff with day-to-day operations of the center, including:
  • Answering the phone and greeting walk-in inquiries.
  • Monitoring computer labs.
  • Assisting staff before, during, and after center events.
  • Greet and direct students both in person and over the phone.
  • Answer questions and forward messages as necessary.
  • Maintain an organized and welcoming environment for students inside the Maxine A. Smith Center.
  • Assist with various special projects and reports, including supporting other offices and campus-wide events.

Minimum Qualifications

• Must be a registered student of Southwest Tennessee Community College.
  
• Only students who are approved for Federal Work Study are qualified for this position.
  
  • If you have any questions regarding this requirement, please reach out to the Financial Aid Office.
• Effective communication skills and computer skills.
  
• Ability to work a minimum of 10 hours and a maximum of 20 hours per week.
  
• Availability to work some evenings and weekends, particularly at the beginning of academic terms and at other times to support student enrollment and department events.

Preferred Qualifications

• Experience in an higher education office environment.
  
• Computer literate with proficiency in Microsoft Office applications.
  
• Ability to work independently and follow instructions in a highly collaborative team setting.
  
• Strong organizational skills.

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills with the ability to effectively engage with an ever-growing community.
• Proficient in Microsoft Office applications.
  
• Skilled in maintaining and managing records and data efficiently.
  
• Ability to operate office technology, including computers, scanners, printers, and copiers.
  
• Willingness to work evenings and weekends as necessary to support student enrollment and department events.

• Assist the team with the setup of events or classroom requests, which may include arranging furniture, setting up equipment, and organizing materials for various activities or instructional needs.
  
• May require lifting, pushing, or pulling items weighing up to 25 pounds and standing or walking for extended periods.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

• Resume
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. 

The following person has been designated to handle inquiries regarding nondiscrimination policies: Dr. Brandon Johnson, Director of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.

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