User Engagement and Outreach Contractor, State Department (Falls Church, VA)

• Anticipate needs of major user groups and key stakeholders

• Interact with government users in person, over the phone, and through email to build and maintain relationships

• Provide virtual or in-person briefings to users on key evolving topics or platform best practices

• Identify, suggest, and execute key information-sharing initiatives that provide value to key government organizations

• Support the growth of and maintain active portals on the platform

• Perform marketing activities such as newsletters, webinars, and outreach support 

• Find opportunities to train and lead trainings for user groups on the platform

• Identify major user groups or key users and maintain the system to manage interactions with these groups

• Seek opportunities to connect users, ideally through our platform, to support each other on diplomacy, research, data needs or initiatives

• Promote our communication tools for quick collaboration

• Include other team leads when appropriate to ensure users are supported

• Proactively help users manage their information, organizing it in an intuitive manner

• Seek new ways to better relay information, leveraging visualizations and platform tools to help users accomplish their missions

• Actively monitor uploads for potential sharing opportunities

• Promote information shared by different user groups to appropriate channels

• Self-motivated—able to collaborate with team members and customers remotely

• Independently building and maintaining user relationships through cold and warm outreach, calls, and trainings

• Interpersonal skills that allow effective interaction with personnel at all levels of US and foreign governments

• Able and willing to learn various computer and web-based applications; seeks out training to learn applications they are unfamiliar with

• Basic comprehension of data management using datasets and visualization tools

• High attention to detail

• Contribute to the growth of the platform by serving as a reliable, approachable point of contact for government users

• Build strong relationships with users through consistent communication

• Help users find value in Tesla Government's products and services

• Ensure users feel comfortable with program resources and tools, and know they can get assistance when they need it

• Over time, develop deep knowledge of the program and its users

• Build confidence leading trainings and user meetings

• Become a trusted member of the outreach and engagement team

• US citizen

• 2+ years of experience with and knowledge of data management, querying, and presentation tools (Examples: Excel, Google Sheets, Splunk)

• Data science and/or visualization experience

• Client-side experience, including taking meeting minutes, tracking due-outs, and planning meeting follow-ups

• Government experience or exposure to government agencies

• Ability to obtain a SECRET security clearance

• A Bachelor’s (BA/BS) or Master’s (MS) degree in a relevant field such as Business Administration/Management, Mathematics, Statistics, Data Science, Computer Science, or Information Management.

• Resume

• Cover Letter

Job Type: 1099 Independent Contractor. Contractors are responsible for their own taxes, benefits, and insurance. No benefits, no equipment provided, no tax withholding, or unemployment insurance is provided.

Compensation: This is a 1099 contract position with an hourly rate range of $30 - $40 hourly.

Tesla Government Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

This is a full time position