General Manager - Hampton Inn

The successful candidate will possess the following qualifications:

• College degree required; hotel/restaurant management or culinary school education preferred
• Minimum of 3 years of hotel operations experience required.
• Previous leadership or supervisory experience in a hotel environment required.
• Experience overseeing front desk, housekeeping, food & beverage, or overall hotel operations preferred.
• Demonstrated ability to lead, coach, and develop team members while maintaining high guest satisfaction standards.
• Proven ability to build relationships with guests, associates, vendors, and community partners.
• Strong organizational, problem-solving, communication, and time management skills.
• Experience with hotel property management systems (PMS) preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and on-call situations as needed.
• Food Handler Certification preferred.
• Bilingual English/Spanish is a plus.
• Valid driver's license required.

General Description of Essential Job Functions and Responsibilities:

Fundamental job requirements which an individual must be able to perform in order to accomplish the basic duties of the job.

1. Continually identify, investigate, and evaluate opportunities to sell the hotel services on a local and regional basis.
2. Regularly appraise the current and future competitive position of the hotel to determine marketing plan including promotion and pricing strategies of the hotel to maintain and increase market share.
3. Insures immaculate housekeeping throughout the hotel.
4. Insures superior maintenance, repair and improvements of building, equipment, and grounds.
5. Responsible for meeting all budgetary, cost and other financial objectives established for the hotel including goals for income and profitability.
6. Select, train, and develop hotel personnel. Assist them in their recruiting efforts and in selecting other hotel personnel.
7. Interprets and administers policies, rules and regulations affecting all hotel activities to personnel.
8. Ensures that proper, fair and equitable co-worker relations are followed and deals with co-worker problems, if they should occur.
9. Promotes a favorable image of the hotel and company with the general public through personal interest in civic cultural and religious activity in the community.
10. Audits and certifies daily and monthly financial reports on operating results. Functions as a control point for all financial activity.
11. Monitors co-worker attendance in conformance with the standards, following up with co-workers as appropriate.
12. Works varying schedules to reflect the business needs of the hotel, due to the cyclical nature of the hospitality industry.
13. Maintain a neat, clean and well-groomed appearance (specific brand standards available).
14. Required to fully comply with High Hotels, Ltd. rules and regulations for the safe and efficient operation of hotel facilities.
15. Supports High Hotels’ efforts and actions related to Sustainability, ensuring implementation and compliance with the actions at their hotel.
16. Performs as assigned, sales functions to sell the hotel's services on a local and regional basis.
17.Regularly appraise the current and future competitive position of the hotel to make recommendations to the Regional Manager, High Hotels, Ltd. for his/her determination of the marketing plan including promotion and
pricing strategies of the hotel to maintain and increase market share.
18. Participate in various local and regional tourist and community organizations for enhancing the community involvement of the hotel.

Working for The High Companies:

At High Hotels co-workers always come first. This belief is as strong today as it was when The High Companies was founded over 90 years ago!

• You are eligible for Hilton or Marriott room discounts 
• You are eligible to utilize our Health Coach and Registered Dietician 
• Employee Assistance Program (EAP) with Aetna Resources for Living 
• You are eligible to participate in the company’s 401k retirement savings plan 
• You are eligible to participate in Coworker Activity Committee (CAC) events 
• You are eligible to nominate and to receive the Good Measure Award 
• High Five 
• Safety Shoe Reimbursement