Assistant Manager – Sauna & Wellness

Supervise, motivate, and support the sauna host team. Coordinate staff breaks and ensure smooth shift coverage. Train and mentor new team members. Promote a respectful, team-oriented workplace environment.

Deliver a warm, welcoming, and attentive guest experience. Maintain high standards of cleanliness and service. 

Respond to customer feedback and resolve issues professionally. Adapt to different guest preferences and needs.

Uphold strict hygiene and safety standards across all areas. Monitor sauna and plunge pool conditions (temperature, cleanliness, equipment). Ensure all cleaning routines and deep cleans are completed to standard. Respond to incidents and follow emergency procedures.

Oversee daily opening and closing procedures. Manage POS operations and basic cash handling. Monitor stock levels and report supply needs. Log incidents, maintenance issues, and daily updates.

Keep the team informed of updates and site activity. Provide feedback and support staff development. Act as a link between the host team and management.

Ensure daily and deep cleaning schedules are completed to a high standard. Report and follow up on maintenance issues. Carry out regular fire, safety, and equipment checks.

Thrives in a fast-paced hospitality environment, very passionate about customer experience, enjoys leading by example, and takes pride in maintaining high standards of service, safety, and hygiene. You are outdoorsy and have a keen interest in wellness.

• Minimum of 1 year of experience in a supervisory role within the hospitality or wellness sector, working on a customer-serving site.

• Good track record of supervising high performing teams. 

• Strong organizational and problem solving skills.

• Ability to make decisions confidently and to perform effectively under pressure.

• Excellent communication and interpersonal abilities, with professional, calm, and approachable attitude.

• Awareness of health, safety, and hygiene standards.

• Ability to carry out physical tasks in an outdoor environment.

• Ability to reliably commute to and work from the 1710 S Broadway Englewood location in Denver, Colorado.

• Available to work shifts between 6:00 AM and 10:00 PM MT, Monday to Sunday.

• Legally authorized to work in the United States without current or future employer sponsorship. KOTA does not currently sponsor employment visas. 

Born from a homemade trailer on the banks of an Irish river, our concept has grown into Ireland’s leading wellness community. Find out more here. Now, we’re bringing that same fire to Denver.

We believe slowing down, sweating it out, and connecting with others is essential for the soul. We aren't a club for elite athletes; we are a destination for everyday people who value the ritual of releasing stress and finding a like-minded community.

Having successfully scaled to multiple unique locations across the Atlantic, we are opening our first Denver home. As we grow our footprint in Colorado, we are looking for a team to help us build this community just as intentionally as we built our first.

KOTA is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive

workplace where all employees feel valued, respected, and supported. Employment decisions are based on

qualifications, merit, and business needs. We provide equal employment opportunities to all applicants and

employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or

expression, national origin, age, disability, genetic information, veteran status, or any other characteristic

protected by applicable federal, state, or local law.