Assistant Manager - Enterprise Sales - Express Logistics

Position

Department

Express Business - Enterprise Sales

Location

Kolkata

Band

3

Reports to

Manager - Cluster Enterprise Sales

Key responsibilities

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  Drive business growth through listing of correct identification, promotion planning and activations basis primary data analysis of the identified market territory

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  “Mining” from existing customers and driving growth through better account management and retention activity

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  Acquisition of new businesses ensuring profitability to meet budgeted targets

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  Identifying growth opportunities with market know-how/ meeting new customers to broaden the opportunity list and developing new customers 

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  Forecasting annual, quarterly, and monthly sales goals and developing specific plans to ensure long and short-term term growth

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  Map the market and maintain market intelligence of customers in the region. 

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  Build in-depth knowledge of customer' business priorities, challenges and initiatives that can be translated into opportunities.

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  Build value-added relationships within the domain of the account and core account team.

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  Creating a positive on-boarding experience for new clients, handling entire life cycle of the customer after onboarding.

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  Responsible for billing and payment collection from the customer

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  Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers

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  Responsible for negotiating, maintaining, and updating tariffs on the technology backed tariff management & shipment booking portal.

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  Building & maintaining relationships within senior management at customer's business who can facilitate decision making & actions needed to achieve the required results

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  Finalizing contracts with key clients and establishing SLAs for the fulfillment of each client's long-term goals.

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  Play an integral part in generating new sales that will turn into long-lasting relationships.

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  Carryout MBR/QBRs for critical customers

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  Monitor and report on market and competitor activities and provide relevant reports and information.

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  Present to and consult with senior level management on business trends with a view to developing new services and products

QUALIFICATIONS & COMPETENCIES

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  MBA with 6-8 years of experience in sales

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  Good communication skills to develop and build symbiotic professional relationships with internal and external stakeholders.

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  Ability to impact organization results through influence across organizational boundaries.

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  Effective networking and influencing skills and team player.

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  Good interpersonal skills and ability to effectively work with senior leadership.