Assistant Manager - Operations - Economic Zones - Chennai

ROLES & RESPONSIBILITIES 

Job Purpose/Objective

Responsible for ensuring the warehouse operates at peak efficiency in multi shift Operation, by determining product handling and storage requirements, equipment utilization, inventory management, Gate In/Out processes, TAT Adherence, OTR and OTD in shipping with customer satisfaction. Focusing HSE in each Operational Tasks.

Key responsibilities 

• Supervise daily activities of the warehouse/ yard operations, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service 

• Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals 

• Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met. 

• Managing Shift roster Keeping track of Shift Attendance and effective Manpower Planning.

• Work Load Levelling and Lobur Productivity

• Manpower Productivity and Adherence on Inbound / Outbound TAT

• Understanding the Multi customer KPI’s and SLA’s and ensuring the Deliverables to Meet the same.

• Ensuring the Inventory Controls including cycle count, Perpetual Inventory and Maintaining with Zero Inventory Variance and coordinating for Internal and External Stock audit for with Zero Non-compliance.

• Ensuring timely updating of Operating Systems (WMS etc.) 

• Schedule and oversee warehouse team to meet the demands of the customer and manage the flow and quality of work to maximize efficiency and minimize overtime 

• Meet regularly with operations leads to review, analyzing, and developing actionable plans for productivity and loss prevention. 

• Ensuring timely data captures all the activities taking place in WH in shift.  

• Coordination with different departments for timely completion of tasks assigned 

• Ensuring the Documents Management and Responding and supporting in Audits.

QUALIFICATIONS & COMPETENCIES 

Skills and Competencies

• 8 -12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus) 

• Proven track record of Managing warehouses with multiple clients/Cargo /Products/SKUs 

• Well versed with Modern Warehousing Practices- WMS (Homegrown or Oracle/SAP etc. Based), Technology based Putaway & Picking 

• Experience of Handling Blue collard Manpower 

• Hands on experience of Picking/Packing activities 

• Analytical skills for Space optimisation, Process streamlining 

• Proven track record of cost optimisation, bringing efficiency into system. 

• Experience of coordinating with supporting departments like Transport, HR/IR etc 

• Proven track record of managing cargo of high-performance organizations similar like- FMCG. Telecom, Electronics, E-Commerce, 3PLs, etc 

• Good knowledge of MS Office/Emails is expected 

• Good written and oral communication skills are needed. 

Stakeholder 

Internal: HODs 

External: Customers

• Educational Qualification (min)

Post Graduation / Graduation/ Diploma 

• Preferred Certifications if any

Six Sigma certifications, WMS, WH Management courses and trainings are desirable

• Range/ Min no of years - of overall Experience required 

   

• Min no of years of Industry specific experience required, if any & the industry type

8 – 12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus) 

8 years