Business Improvement Senior Manager

DP World Brisbane is seeking for a Senior Manager – Business Improvement to lead transformative initiatives that enhance productivity, safety, and operational excellence across our terminal. This is an exciting opportunity for an experienced leader with a passion for continuous improvement, data-driven decision making, and strategic change.

• Drive improved customer experience by delivering projects on time and implementing productivity and safety enhancements.
• Identify and implement process improvements to enhance operational efficiency and effectiveness across the business.
• Manage end-to-end improvement projects with a focus on automation, cost savings, and measurable value creation.
• Lead change initiatives using structured project management approaches to ensure successful and sustainable outcomes.
• Coach and support teams in Lean and Six Sigma, fostering a culture of continuous improvement and high performance.
• Leverage data analysis and dashboards to support strategic decisions and ensure compliance with business processes.
• Champion a strong safety culture by leading safe practices, ensuring incident reporting, and aligning with WHS legislation.
• Ensure all initiatives and processes comply with internal policies and legal requirements for sustainable operations.

• Bachelor’s or Master’s degree in a relevant business or engineering field, or over 10 years’ experience in high-paced operational environments.
• Lean Six Sigma certification (minimum Green Belt) or equivalent demonstrated experience in business improvement methodologies.
• Proven track record in business improvement, operational excellence, or continuous improvement leadership roles.
• Experience in coaching and training teams in process improvement tools to achieve specialist outcomes.
• Strong analytical and problem-solving skills, with the ability to develop and facilitate end-to-end process maps.
• Demonstrated success in delivering measurable business value through high-impact improvement initiatives.
• Skilled in analysing complex data and applying insights to develop practical business strategies.
• Strong stakeholder engagement and change management skills, with the ability to operate independently in dynamic environments.

DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door.

In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.

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