DEPLOYMENT COORDINATOR

KEY RESPONSIBILITIES:

• Prepare and maintain the daily and weekly deployment schedule and duty roster for client-deployed staff, ensuring manning levels align with client contracts and site requirements.

• Conduct daily accommodation/room checks to confirm staff have reported for duty on time, and immediately follow up on no-shows, lateness or unauthorised absences.

• Coordinate the daily movement of staff to their assigned work and client locations, ensuring transport, timing and site allocation are communicated clearly to all deployed staff.

• Coordinate the receiving and handover of client-deployed staff, including staff rotations, replacements and site changes as advised by the client or operations team.

• Maintain and update the attendance coordination sheet on a daily basis, reconciling deployment, roster and attendance records for accuracy.

• Liaise daily with client representatives on deployment status, coverage gaps, replacement needs and any site-level concerns relating to deployed staff.

• Track lateness, unauthorised absence and no-show trends against agreed service metrics, and escalate recurring issues to the Staffing Operations Manager.

• Maintain accurate roster and deployment master files/trackers, ensuring data integrity for payroll, attendance and management reporting.

• Coordinate with recruitment and mobilisation teams to arrange replacement staff for urgent or unplanned deployment gaps.

• Prepare and circulate daily/weekly deployment and attendance status reports to management and client stakeholders as required.

• Provide on-call support outside standard working hours for urgent deployment changes, no-shows or client escalations as needed.