DIRECTOR - UAE SALES

Commercial Leadership

• Own and manage a significant portfolio of existing customers, ensuring revenue growth, retention, and profitability.

• Develop and execute sales strategies to achieve annual revenue and gross profit targets.

• Drive cross-selling and upselling opportunities across the full DP World Logistics service portfolio.

• Build and maintain a healthy pipeline of opportunities through proactive business development activities.

• Lead strategic customer engagement and contract negotiations for key accounts.

Business Development

• Identify and secure new business opportunities across target industry sectors.

• Develop relationships with decision-makers, procurement teams, and senior stakeholders within customer organisations.

• Leverage market intelligence to identify emerging opportunities and competitive threats.

• Collaborate with Solutions Design, Operations, Freight Forwarding, and Contract Logistics teams to develop compelling customer solutions.

Customer Relationship Management

• Establish trusted advisor relationships with existing and prospective customers.

• Lead executive-level customer reviews and business development discussions.

• Ensure high levels of customer satisfaction and retention through proactive account management.

• Resolve complex commercial issues and escalations where required.

   

Commercial Governance

• Ensure accurate forecasting and pipeline management through CRM tools.

• Maintain visibility of sales performance, opportunities, and market developments.

• Ensure compliance with company commercial policies, pricing governance, and approval processes.

• Support tender submissions, RFQs, and contract negotiations.

Leadership & Collaboration

• Work closely with operational and functional teams to ensure successful implementation and delivery of customer solutions.

• Mentor and support members of the sales organisation where required.

Promote a culture of customer focus, accountability, and commercial excellence.