Executive - Network - Deps Control - Express Logistics

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Overview

FILING INFORMATION PositionExecutive – DEPS Control Department Express Business,

Technical Tools

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Position

Executive – DEPS Control

Department

Express Business, Operations

Location

Mumbai

Band

Reports to

Manager - Network - DEPS Control - Express Logistics

~1 min read

Key responsibilities

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DEPS recording and control on daily basis to ensure NIL cases.
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Monitor location/ Zone specific and customer specific DEPS. Identify GAP and share RCA.
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Work closely with Operations, to ensure time to time closure and recovery of the DEPS Cases.
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Coordinate with insurance company to ensure claim settle on time.
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Issuance of COF to customer.
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Credit Note working and closure
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Track and drive for continuous improvement across all defined Goals/KPI/metrics.
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Periodic and on time publication of DEPS performance data.
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Deep dive into key areas to identify areas of improvement
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Build a culture of ownership and empowerment within Team

QUALIFICATIONS & COMPETENCIES

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Any graduate with 5+ years of experience in operations and process excellence.
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Comprehensive and possessing analytical Skills
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Exposure to operations planning.
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Tech savvy, Problem solving, data-driven decision-making through the stakeholders
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Team Building and Employee Engagement Capability.
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Adaptability towards change management.
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Stakeholder Management