Senior Executive - Franchisee Development - Express Logistics

India·MumbaiOn-sitesenior

OtherDevelopment

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Overview

FILING INFORMATION Position Executive – SBP (Surface Business Partner) and Franchisee Development Department Operations,

Technical Tools

OtherDevelopment

Position

Executive – SBP (Surface Business Partner) and Franchisee Development

Department

Operations, Express Business

Location

Mumbai

Band

Reporting To

Manager - Franchise

~2 min read

Key responsibilities

→Support in Lead sourcing, identification, selection and on-boarding of franchises.
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Process hire, train and inspire the new onboarded franchisees/ SBP.
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Developing franchising opportunities and offering continuous support to franchisees, to ensure the overall success of the company as well as the franchise.
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Ensure planning and managing the franchisees/ SBP business and services and performance.
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Streamline these for efficient communication between company's internal teams and Franchisees/ SBP as per organizational requirement
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Regular interval franchise performance to be evaluated.
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Ensuring franchise compliance with franchise/ SBP agreement.
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Regular interaction company and franchise/ SBP
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Setting up processes that develops mutual performance objectives, financial sustainability for productive partner relationship.
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Communicating with regional business managers and ensuring that all processes flow smoothly.
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Co-ordinate with internal stakeholders (Business development/ Sales, Operations) in order to meet franchise/ SBP performance objectives.

QUALIFICATIONS & COMPETENCIES

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Graduate/Postgraduate (MBA preferred) with deep understanding of Franchisee Business
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Minimum of 3 -5 years of experience in Franchisee development
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Good communication skills backed by strong listening skills to develop and maintain good working relationships with internal and external stakeholders.
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Demonstration of strong planning skills essential and good project management skills
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Good interpersonal skills and ability to effectively work with/coach senior leadership.
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Strong desire to improve our service, products, and processes, with ability to drive continuous improvement.
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Ability to work across the business to implement and execute change.
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Ability to impact organization results through influence across organizational boundaries.
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Strong networker, influencer, and team player.