Customer Service Coordinator

• Answer incoming phone calls and respond to emails professionally.
• Enter new work orders into the system for dispatch.
• Communicate with customers to answer questions and provide job status updates.
• Collaborate with all departments to support daily operations.
• Perform accurate data entry and maintain organized records.
• Assist with administrative tasks as needed to ensure efficient workflow.

Qualifications:

• Strong organizational skills and the ability to multitask effectively.
• Quick learner who adapts well to a fast-paced work environment.
• Dependable, friendly, and confident communication style.
• Excellent attention to detail and a strong memory.
• Strong decision-making and problem-solving skills.
• Previous customer service experience preferred.

Action Plumbing determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $22 $25/hr. Pay is based on a number of factors, including market location, job-related knowledge, skills, and experience.