Project Manager, Creative Ops

• →Scale and maintain the Creative Operations process using project management software; Wrike experience strongly preferred;
• →Oversee intake form architecture, automation rules, and dashboards for the creative team and internal stakeholders;
• →Onboard new departments and users to project management software and drive adoption across the organization;
• →Manage project timelines and production schedules in collaboration with the Creative and Marketing teams across digital, print, and signage;
• →Assist in pre-production planning and vendor coordination for photography, motion, and video projects;
• →Work closely with all teams to ensure deadlines are met, vendor specs are accurate, and stakeholders are kept informed;
• →Lead the weekly creative team status meeting to set priorities and align on the work week ahead;
• →Collect feedback from internal partners to continuously improve process and communicate updates;
• →Actively explore and integrate emerging tools to improve workflow efficiency;
• →Support the planning of new marketing initiatives, helping streamline approvals and increase speed to market;

• Wrike proficiency strongly preferred but not required; advanced familiarity with project management platforms required;
• Strong understanding of the creative process – enough to set realistic timelines, anticipate bottlenecks, manage requester expectations, and keep work moving without micromanaging;
• Excellent organizational and communication skills across internal teams and external partners;
• Builds trust with internal partners and requesters, strong relationships are how this role sets expectations, navigates competing priorities, and keeps work moving
• Comfortable working in ambiguity and adapting priorities quickly – this environment moves fast and does not always follow the plan;
• Familiarity with Adobe Creative Suite at a working knowledge level;
• Proficiency in Microsoft Office and Google Workspace;

• 3–5+ years of experience in project or creative operations coordination at a creative agency or in-house creative department;
• Bachelor’s degree in marketing, communications, business, or related field – or equivalent experience.

Position Type/Expected Hours of Work:
This is an exempt (salary) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.