Senior Protection Manager (System Strengthening)

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background/IRC Summary: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 26 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. The IRC has been operating in Thailand since 1975 and currently provides assistance to displaced persons in Tak, Kanchanaburi, Ratchaburi, and Mae Hong Son provinces.

• →Lead the development, updating, and dissemination of multi-sectoral referral SOPs in collaboration with government, NGOs, CBOs, and UN agencies; monitor referral trends and outcomes, contribute evaluation and reporting, and identify gaps in service coverage and system effectiveness and accountability.
• →Coordinate with the Senior Protection Manager and Senior Caseworker to maintain, implement, and ensure the effective functioning of referral SOPs.
• →Conduct and regularly update comprehensive service mapping across refugee camps, border areas, and Thai district systems in improved coverage, reduced service gaps, and more timely and appropriate referrals for affected communities.
• →Lead mainstreaming of protection principles across all sectors, including health, education, camp management, WASH, and livelihoods by building sectoral capacity and integrating protection/GBV risk mitigation measures into sectoral programming and strengthening sectoral accountability for protection outcomes.
• →Strengthening coordination with camp management agencies, local organization and government authorities to ensure protection concerns are systematically identified and addressed through formal coordination mechanisms and joint planning processes.
• →Engage relevant stakeholders and community‑based mechanisms to support coordination and implementation of the Thai Government’s refugee transition strategy, ensuring community informed-voluntary participation, client feedback and response mechanisms, and accountability to affected populations (AAP) including strengthening community systems and local leadership structures.
• →Contribute to the design and implementation of protection services transition plans from CSOs to local government structure, in consultation with CSOs, and relevant government authorities.
• →Lead system strengthening initiatives to support the transition of protection services to Thai government mechanisms; ensure transition processes are inclusive, gender-sensitive, and responsive to community needs while promoting sustainability, local ownership, and continuity of services.
• →Ensure documentation of lessons learned, best practices, and case studies to inform program learning, donor reporting, and technical guidance.

• Develop and manage project spending plans, ensuring expenditures for protection activities remain on track and compliant with IRC and donor requirements. Under the guidance of Protection and Empowerment Coordinator, ensure project budget is not over or under spent but on track.
• Work with Protection and Empowerment Coordinator in business development, proposal development and donor reporting processes.
• Support Protection and Empowerment Coordinator in identifying situations and evidence that contribute to advocacy efforts.

• Engage with IRC’s Technical Advisor on Violence Prevention and Response Unit to provide meaningful technical support and guidance into program design, implementation, and research as well as proposal development and strategy discussion to strengthen system-level approaches and integration across sectors.
• Analyze trends, risks, and emerging protection issues to inform adaptive programming in collaboration with other Senior Protection Managers and to strengthen system-level responses, policies, and coordination mechanisms.

• Serve as a focal lead for coordination and technical support to partners delivering protection services, ensuring alignment with agreed quality standards.
• Represent Protection and Empowerment Program to national and local stakeholders, in close coordination with Protection and Empowerment Coordinator to develop and maintain meaningful relationships.

Key Working Relationships:

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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