Wellness Coordinator - Front Desk Sales & Clinic Operations

United States·North-Centralmid

Front Desk AgentHospitality & Tourism

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Quick Summary

Overview

CAREER OPPORTUNITYWellness CoordinatorFront Desk Sales & Clinic Operations | Anchor Health LLC | North-Central Connecticut PAY: $21-$24/hour, based on experienceSCHEDULE: Full-time or part-time,

Technical Tools

Front Desk AgentHospitality & Tourism

PAY: $21-$24/hour, based on experience	SCHEDULE: Full-time or part-time, 24-40 hours/week; every Saturday required
CLINIC HOURS: 10am-7pm weekdays; 10am-4pm Saturdays	START: Anticipated mid-to-late November

About the Role

~1 min read

This is a sales position with front-desk responsibilities, not a traditional receptionist role. You will independently manage the front desk while guiding patients toward membership, overcoming objections, asking directly for enrollment, and confidently closing the sale. We need someone naturally outgoing, high-energy, and confident engaging with people in person, by phone, and on camera.

The position will primarily serve one Connecticut clinic. With reasonable advance notice, employees may occasionally be required to support other locations within our growing network. A flat travel allowance is provided for eligible cross-clinic assignments.

Responsibilities

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→Create a welcoming patient experience and independently manage daily front-desk operations.
→Lead membership sales conversations, identify enrollment barriers, overcome objections, and ask directly for the sale and payment.
→Convert new patients into recurring members by confidently presenting services, pricing, and care options.
→Follow sales scripts accurately while delivering them in a natural, confident, and conversational manner.
→Handle patient questions, complaints, membership concerns, and cancellations professionally.
→Answer phones, schedule visits, process payments, maintain accurate records, and open and close the clinic.
→Complete approximately 50-70 outbound lead and follow-up calls per day when assigned.
→Prioritize patients, phone calls, sales, and administrative work during busy periods.
→Manage patient flow, identify delays, and report specific concerns to clinic leadership.
→Work collaboratively across shifts and take ownership of shared clinic responsibilities, including completing follow-up or unfinished tasks started by another Wellness Coordinator.
→Actively request Google reviews and patient referrals and deliver an experience that earns both.
→Represent the clinic at occasional community events and participate in required customer-facing video reels and promotional content.

Customer service, sales, or teaching experience in a retail, fitness, wellness, hospitality, healthcare, or other people-facing environment.
Demonstrated success in a sales-driven or performance-based role, with the ability to independently manage responsibilities, achieve goals, and contribute positively to a team.
Naturally outgoing, energetic, and comfortable initiating conversations and approaching strangers.
Willing and able to participate in required customer-facing video reels, photos, and promotional content.
Comfortable asking for commitment, discussing payment, and responding to sales objections.
Confident communication skills and the ability to handle difficult conversations calmly.
Strong computer, organizational, multitasking, and follow-through skills.
Comfort working independently and learning multiple systems quickly.
Maintain a polished, professional business-casual appearance during every shift and clinic event.
Reliable, punctual, coachable, accountable, and available to work every Saturday.
Bilingual English/Spanish strongly preferred.

What We Offer

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$21-$24 per hour based on relevant experience and demonstrated ability. Employees are eligible for a 90-day performance review and future merit-based increases; reviews do not guarantee an increase. Full-time benefits include a Health Reimbursement Arrangement (HRA), paid holidays, and paid time off (PTO).

Location & Eligibility

Where is the job

North-Central, United States

On-site at the office

Who can apply

About this job

Pay per year: ≈ $43,680–$49,920 a year; 28% above the $36,535 median for Front Desk Agent jobs on Jobera (475 salaries).
Who can apply: United States
Posted: Today
Employer: has 359 open jobs on Jobera.