Shift Manager Front Office -Full Time

·         Other duties as defined by the upper management team

·           Exposure to casino related environmental factors, including but not limited to, secondhand smoke, excessive noise & stress related to servicing customers in a fast-paced environment

·           Professional demeanor and appearance.

·           Detail-oriented, with a proactive approach to operational challenges.

·           Customer-focused mindset with a passion for delivering exceptional guest experiences.

·           Must be able to work holidays, weekends, & flexible shifts/hours

Must be able to lift/push/pull up to 50 pounds

• Computer related experience desired including HMS and SYNKROS
• High school diploma or equivalent (hospitality degree preferred)
• A minimum of 3+years of appropriate experience in Front office operations.
• Customer service experience is required
• Strong leadership and organizational skills
• Excellent communication and interpersonal abilities.
• Problem solving and conflict resolution expertise.
• Ability to effectively communicate in English (Read, Write, Speak & Understand).