Insurance Clerk - Full-Time | Days

The Staff Pad is proud to partner with a reputed healthcare organization in Manchester, TN and we are looking to hire a Insurance Clerk for their Billing Department. In this role, you will support insurance and patient account operations by ensuring accurate information, timely processing, and efficient coordination of insurance-related activities. Schedule: Full-Time | Days What You’ll Do Key Responsibilities Prepare and submit accurate claims to payers using proper methodology Address inquiries regarding claims and insurance coverage Make necessary adjustments, corrections, and changes to patient accounts Rebill claims as required & process remittance advices Respond to payer requests to support timely payments Offer self-pay patients appropriate options, including financial applications, TennCare applications, and deposits for non-emergency procedures Work with minimal supervision while following written and verbal instructions Maintain familiarity with the organization and functions of all units Demonstrate effective communication, empathy, and a commitment to positive interactions with patients and colleagues Establish measurable annual goals and objectives Foster positive customer relationships Ensure compliance with departmental policies, procedures, and regulations What We Are Looking For Experience with medical claims and insurance processing preferred Knowledge of insurance coverage and payer requirements Strong attention to detail and accuracy Ability to manage patient accounts and billing adjustments Familiarity with remittance processing and claim rebilling Strong communication and customer service skills Ability to work independently with minimal supervision Empathy and professionalism when assisting patients Strong organizational and time-management skills Ability to follow policies, procedures, and regulations What You Can Expect Benefits Exceptional patient care starts with a team that feels valued, supported, and empowered - backed by comprehensive compensation and benefits every step of the way Medical, Rx, Dental, Vision, Life & AD&D Insurance Retirement Plans PTO, Leave of Absence Maternity/Disability Leave Flexible Spending Account If you are detail-oriented, patient-focused, and ready to contribute to accurate and efficient insurance operations, we invite you to bring your skills to a team that values professionalism, collaboration, and quality service