Winterlights Production Crew, Visitor Services

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org. 

Salary/Hourly Rate: $16 -$18 

Hours per week: Variable, up to 40 

Job Classification: Seasonal, Non-Exempt, Limited Term 

Job Type: Onsite 

Duration: December – January 

Location: Bradley Estate, Canton, MA 

What You’ll Do:

Hours during Run of Show, November 27-January 2; are Wednesday-Sunday, 3PM – 9PM (closed December 24-25, open December 21-22 and 28-29, January 1) 

• Be the face of Winterlights! Greet guests, check tickets, and keep the entry process smooth and welcoming. 

• Prepare and ring up cocoa, treats, and glowing goodies in the gift shop and concessions area — and help restock when we sell out! 

• Support the event setup: help hang lights, prep supplies, and keep the property tidy and safe before guests arrive. 

• Keep everything running smoothly: pitch in with wayfinding, cleanliness, and ensuring a great guest experience from start to finish. 

• Troubleshoot minor issues and communicate with the team to keep things on track. 

• Take part in post-event takedown and storage (opportunities available through mid-January). 

Qualifications:

• A warm, welcoming attitude and a love for working with people 

• Customer service or food/beverage experience (think: barista, retail, concessions, etc.) 

• Point of sale skills (we use systems like Toast – or we’ll train you!) 

• Comfort being on your feet for long shifts and working outdoors in chilly temps 

• Willingness to lift up to 30 lbs and help with light setup/cleanup tasks 

• A flexible, can-do spirit — Winterlights is a team effort! 

• Availability evenings and weekends during Run of Show is required 

Whether it’s handing a kid their first s’more or helping a couple find the perfect ornament, you’ll help create unforgettable moments all season long.