Customer Service Associate

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!

Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.

• →Focus on providing a positive customer experience.
• →Carry out daily duties that ensure effective operation of a car wash facility in partnership with
  peers and site management.
• →Greet customers with a warm smile, review and educate on services, and assist with payment.
• →Stay up to date with knowledge of how to use certain equipment for them to be able to work
  efficiently in an automated facility.
• →Direct the Driver into the entrance to the car wash or guides them onto tracks.
• →Carry out periodic maintenance of equipment used in washing to keep them in proper working
  order.
• →Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
• →Provide assistance to customers in any area concerning car wash process.
• →Carry out visual inspection of vehicles to confirm their condition before sending them into the
  wash area.
• →Additional duties as assigned.

• Ability to stand and work on feet for long hours in all weather conditions
• Use of protective equipment such as ear plugs, safety glasses and gloves