Customer Service Associate

US·Redmondmid

OtherCustomer Service Associate

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Quick Summary

Key Responsibilities

• Display courteous, customer service focus,

Requirements Summary

• Ability to stand and work on feet for long hours in all weather conditions• Use of protective equipment such as ear plugs,

Technical Tools

OtherCustomer Service Associate

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!

Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.

Responsibilities

~1 min read

→Focus on providing a positive customer experience.
→Carry out daily duties that ensure effective operation of a car wash facility in partnership with
peers and site management.
→Greet customers with a warm smile, review and educate on services, and assist with payment.
→Stay up to date with knowledge of how to use certain equipment for them to be able to work
efficiently in an automated facility.
→Direct the Driver into the entrance to the car wash or guides them onto tracks.
→Carry out periodic maintenance of equipment used in washing to keep them in proper working
order.
→Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
→Provide assistance to customers in any area concerning car wash process.
→Carry out visual inspection of vehicles to confirm their condition before sending them into the
wash area.
→Additional duties as assigned.

• Ability to stand and work on feet for long hours in all weather conditions
• Use of protective equipment such as ear plugs, safety glasses and gloves