Operations Support Specialist II – Knowledge Management

United States·OrlandoFull-timemid

Customer SupportOperations Support Specialist

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Quick Summary

Overview

Threat Tec, LLC is an integrated technology and services company serving defense and commercial customers. We design, deliver, and sustain training, readiness,

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Customer SupportOperations Support Specialist

Threat Tec, LLC is an integrated technology and services company serving defense and commercial customers. We design, deliver, and sustain training, readiness, and mission-support solutions that combine people, process, and technology to improve preparation, decision-making, and operational performance.

About the Role

~2 min read

Threat Tec is seeking an Operations Support Specialist to provide knowledge management and operations support to the U.S. Army Future Training Directorate (FTD), CAC-T, in Orlando, Florida. You will own the directorate's meeting, action-item and document-control workflows and help produce the staff products that shape Army training modernization.

Develop, coordinate and synchronize people, technology and processes into a collaborative information environment that supports Mission Command for the FTD Director.
Perform integrated knowledge management: maintain portals, document libraries, study databases and web content.
Manage meeting battle rhythm, action items and document control for directorate forums.
Develop and edit briefings, information papers, executive summary memoranda, JCIDS documents and CBAs.
Collect, organize and archive data supporting programmatic and business initiatives.

U.S. citizenship.
Active DoD SECRET clearance (must be active at start).
Bachelor's degree in a related field and 13+ years of relevant experience. Equivalent combinations of education and experience will be considered.
Experience supporting Army or joint staff operations, knowledge management or documentation.
Strong writing and editing skills for senior-leader products.
Advanced proficiency with Microsoft 365, especially SharePoint and Teams.

Knowledge Management certification or Army KM qualification.
Familiarity with JCIDS, CBAs and DOTMLPF-P analysis.
Experience with Army training, simulation or modernization organizations.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

Threat Tec, LLC is an Equal Employment Opportunity/Affirmative Action Employers (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity, veteran status, marital status, or any other characteristic protected by applicable law.

If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request assistance by contacting Talent@threattec.us or calling 757-240-4305.

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