Operations Support Specialist III – Site Lead

United States·OrlandoFull-timelead

Customer SupportOperations Support Specialist

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Quick Summary

Overview

Threat Tec, LLC is an integrated technology and services company serving defense and commercial customers. We design, deliver, and sustain training, readiness,

Technical Tools

Customer SupportOperations Support Specialist

Threat Tec, LLC is an integrated technology and services company serving defense and commercial customers. We design, deliver, and sustain training, readiness, and mission-support solutions that combine people, process, and technology to improve preparation, decision-making, and operational performance.

About the Role

~3 min read

Threat Tec is seeking a senior Operations Support Specialist to serve as on-site lead for our support to the U.S. Army Future Training Directorate (FTD), Combined Arms Command–Training (CAC-T), in Orlando, Florida. You will lead a team of analysts and technical staff, synchronize people, technology and processes into a collaborative information environment that enables Mission Command for the FTD Director, and drive integrated knowledge management that helps leaders make informed, timely decisions about the future of Army training.

Serve as the on-site lead and primary point of contact for Threat Tec staff supporting the FTD; manage daily operations, staffing and quality of deliverables.
Develop, coordinate, integrate and synchronize people, technology and processes into a collaborative information environment in support of Mission Command for the FTD Director.
Lead integrated knowledge management applications, processes and services that build shared understanding across the directorate.
Develop and edit briefings, information papers, executive summary memoranda, JCIDS documents and Capabilities-Based Assessments (CBAs).
Coordinate with combat developers, user representatives and higher headquarters to ensure training solutions meet Army needs.
Track taskers, suspenses and action items; report status and risks to Government leadership.

U.S. citizenship.
Active DoD SECRET clearance (must be active at start).
Master's degree in a related field and 15+ years of relevant experience. Equivalent combinations of education and experience will be considered.
Senior Army staff or program experience in operations, plans, training or capability development.
Demonstrated experience writing and editing senior-leader products (briefings, information papers, EXSUMs) and JCIDS / CBA documentation.
Experience leading teams and managing day-to-day contract or program operations.
Proficiency with Microsoft 365 (Teams, SharePoint, Outlook, PowerPoint, Excel).

Project Management Professional (PMP) certification.
Experience with Army training modernization, the Synthetic Training Environment, TRADOC, CAC-T or Army Futures Command.
Knowledge management experience on Army or joint staffs.
Prior military service (senior NCO or field-grade officer) or equivalent civilian leadership.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

Threat Tec, LLC is an Equal Employment Opportunity/Affirmative Action Employers (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity, veteran status, marital status, or any other characteristic protected by applicable law.

If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request assistance by contacting Talent@threattec.us or calling 757-240-4305.

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