Distribution Controller

It's fun to work in a company where people truly BELIEVE in what they're doing!

Experience

Matric or equivalent qualification

National Diploma/3 year Degree in Sales & Marketing preferred

Minimum of 3 years sales experience in a FMCG environment

Valid drivers’ license

Prepared to work long hours when required

Prepared to work weekends and public holidays

Prepared to work in informal and formal trade sector

#LI-KM3

In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

Support Sales team to develop new markets through delivering to new outlets and drive business development with existing customers.

Build excellent relations with the trade (customers) and truck crews (Drivers & Van Assistants)

Conduct daily driver debriefs to review route performance, utilising the debrief form

Consistent monitoring of the distribution network (Route viability and Performance).

Manage returns and stock on truck

Liaise with Telesales

Fill in as a relief Distribution Controller where required

Meet daily, weekly and monthly sales targets

Credit returns minimized as per Bakery policy

Baskets Management- Baskets’ Movement, Basket Counts and control

Open new accounts (Cash/Credit account customers in General Trade)

Ensure outstanding monies are collected daily

Ensure special deliveries made and customer queries handled

Ensure that the customer data is reviewed and updated regularly

Understand the requirements of product quality

Learn how to deal with customer complaints

Report consumer complaints to Sales Manager

Manage market incidents

Understand and manage the withdrawal/recall process

Understand the logistics process

Support customer and route plans

Support plan and implement competitive sales plans to bring about a substantial volume growth

Understand applicable Channel Strategies

Understand the Customer Management process

Understand Pricing Strategies

Vehicle defect management

Liaise with distribution on kilometers

Manage driver orders

Manage outgoing stock versus route sheets

Manage driver balances

Manage returns

Manage stock on truck

Control of weekly wages

Implement a leave roster

Manage crew attendance

Manage pipeline time

Do on-the-route coaching

Ensure that drivers maintain a tidy, professional appearance at all times

Attend to disciplinary issues

Balance distributors

Highlight order changes

Understand truck capacities and make adjustments where required

Manage departure times

Manage emergency / second round deliveries

Manage baskets

Manage discipline (late-coming, absenteeism, etc)

Ensure transport has been arranged for Driver Salesman & Van Assistants

Ensure that drivers receive all invoices and that it balances back to stock on truck

Manage departure times & on-time delivery

Manage leave rosters & ensure leave relievers are in place

Manage day off rosters and ensures the reliever is in place

Induct new driver salesman & van assistants into Albanys way of working (Driver & Van Assistant Job profile) Ensure understanding

Induction

Standardize induction for Driver Salesman which covers Job profile and all the requirements of the job/paperwork to be completed, etc.