Database Support Engineer, EMEA

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity.

Tiger Data is hiring a Database Support Engineer for our growing global team! The right candidate will be comfortable providing deep technical support and interacting with customers daily. You should have deep experience with relational databases (PostgreSQL is a strong plus!) and be able to quickly gain a detailed understanding of TimescaleDB. You should have a “can do it” attitude, where helping the user comes first.

• Candidates based outside of EMEA are not eligible for this position.

• This is a permanent weekday role with 5-day, 8-hour, Monday–Friday shifts during local hours.

• On-call rotation approximately every 5 weeks.

• We respond to every applicant.

• We review applications fairly and objectively, and shortlist based on relevant skills and experience.

• We ensure clear and timely communication throughout your candidate journey.

• We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization.

Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future.

👉 👉 Want to get a feel for how we work and what we value? Check out our blog post: What It Takes to Thrive at Tiger Data

We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here.

We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics.

Learn more at www.tigerdata.com or follow us on Twitter @TigerDatabase