TimeLine Theatre Company

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

• Adaptability: Ability to respond to varying needs and preferences of the organization.

• Attention to Detail: Meticulous in executing tasks to ensure high quality and accuracy; passionate about serving quality food and drinks.

• Customer Service: Focused on providing great hospitality to our patrons.

• Time Management: Ability to thrive and manage multiple tasks in a fast-paced, high energy, multicultural environment.

• Communication: Effectively identify and communicate issues or problems to your team

• Collaboration: Enjoy working as a team but can also accomplish tasks independently.

• Initiative: Feeling responsible for the environment around you and seeking to improve it with every action, without direction if necessary. Proactive in identifying issues and implementing effective solutions.

• Professional Demeanor: Maintaining calm disposition in all public-facing situations, including emergencies.

• Punctual: Strong track record of showing up on time and ready to work.

• Anti-Racist: Ability to embody TimeLine’s value of anti-racism in all aspects of working with fellow staff, company members, board members, audiences, and the public.

• Some prior experience performing high volume customer service-related work
• Must have active Illinois BASSET and Food Handler certificates before starting.
• Perform all duties in a manner consistent with the organization’s core values and personnel policies.

• Experience working in a performing arts concessions environment or with emergency situation management
• First Aid and CPR certification
• Experience with point-of-sale (POS) system and/or cash management

This role will work onsite at TimeLine’s facility at 5035 N. Broadway in Chicago. The schedule is expected to include 10-30 hours/week during performance weeks, and may include nights, weekends, holidays, and other times as demanded by café/bar operations.

This role routinely uses commercial kitchen, coffee, and bar equipment, and computers. This role requires performing physical labor including standing for long periods, carrying items, food preparation, bar service, and lifting/maneuvering 50 pounds or more.

It is an essential practice of TimeLine Theatre Company to recruit, hire, train and promote individuals, based upon personal capabilities and qualifications and without regard to race, color, age, sex, sexual orientation, religion, national origin or ancestry, marital status, citizenship, disability, military status, creed, or any other trait or characteristic protected by law. TimeLine Theatre Company is dedicated to the goal of building a diverse staff and an inclusive work environment. This policy of Equal Employment Opportunity applies to policies and procedures relating to all terms and conditions of employment at TimeLine Theatre.