Wine Specialist (Market City and Kapolei Location)

The Wine Specialist will be responsible to assists customers with their shopping experience including guiding them to products and making suggestions while operating the cash register to ring up various items in exchange for currency. Also stocks merchandise and prepares displays, while maintaining a neat, clean and safe environment, while providing standard customer service.

·        Greets customers when within ten feet and four seconds of contact, by name if possible during transactions

·        Assists customers while ringing up/weighing items for purchase

·        Bags like groceries together, while using the least number of bags

·        Checks for bottom of the basket

·        Verify/balance register till at the beginning and end of shift

·        Accept/Verify/Process payment from customer in the form of cash, credit, debit, ebt, and check

·        Verify/Process, purchase orders, merchandise certificates and coupons

·        Check identification for tobacco and liquor purchases, as well as payment by credit card and check by following established company procedures

·        Register accuracy, knows/ carries out proper register procedures to meet company performance standards, price integrity.

·        Refills bag wells in front end, keep workstation clean and organized by dusting, wiping, and sweeping area.

·        Assists customers on the sales floor by finding items, returns stray items to their proper area, and removes damaged products from customer view

·        Stocks and rotates items, while keeping all labels faced forward

·        Pulls empty cardboard boxes off the shelves from around the store and bales boxes following proper equipment procedures

·        Returns misplaced products to their appropriate area, while maintaining product freshness by returning all perishables items to their proper areas promptly

·        Follow all safety procedures and regulations

• →Maintains high ethical standards in the workplace.
• →Maintains good communication with Store Director, fellow Wine Specialists, and Vendors.
• →Understands and abides by all Company policies and procedures.
• →Other task as assigned the Store Director.

To perform the job successfully, an individual should demonstrate the following competencies:

• Planning/Organizing – Prioritizes and plans work activities, uses time efficiently, Able to meet deadlines, completing assigned tasks.
• Oral Communication – Speaks clearly; Listens and asks questions; Respond well to questions.
• Written Communication – Writes clearly; Able to read and interpret written communication.
• Good Numeric Skills – Add, subtract, multiply and divide with whole numbers, fractions, decimals, and percent.
• Adaptability – Able to deal with frequent change, delays, or unexpected events.
• Quality – Accurate and thorough; Pays attention to details; Monitors own work to ensure quality.
• Quantity – Completes work in a timely manner; Strives to increase productivity.
• Attendance/Punctuality – Consistently at work all the time.
• Interpersonal – Maintains strict confidentiality; Listens to others without interrupting; A good disposition.
• Professionalism – High level of work ethics; Manages setbacks and challenges with a positive and constructive attitude; Treats all with respect and consideration; Accepts responsibility for own action; Follows through on commitments.
• Initiative – Seeks solutions on own; Offers useful suggestions; Asks for and offers help when needed.
• Problem solving – Identifies and resolves problems within scope; refer other problems to superior.
• Organizational Support – Follows policies and procedures; Supports Company goals and values.
• Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions.
• Willingness to learn new methods to create the best shopping experience.

The requirement listed below are representative of the knowledge, skill, and/or ability required.

• Strong work ethic supported by a pleasant and positive attitude.
• High school diploma or GED preferred. Must be able to read and write at a high school competency level.
• Must be at least 18 years old.

• Fast-paced environment that may be demanding and/or stressful
• Air condition while in store, subject to outside conditions of heat, rain, and wind while retrieving wagons/helping customers to their car, and chill temperatures if products need to be retrieved from chill.
• Noise level is moderate.

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Stand

C (Constantly)

10lbs. or less

C (Constantly)

Walk

C (Constantly)

11-20 lbs.

F(Frequently)

Sit

O(Occasionally)

21-50 lbs.

O(Occasionally)

Handling/Fingering

F(Frequently)

51-100 lbs.

O(Occasionally)

Reaching Outward

F(Frequently)

Over 100 lbs.

O(Occasionally)

Reach Above Shoulder

O(Occasionally)

Push/Pull:

Climb

O(Occasionally)

12 lbs. or less

O(Occasionally)

Crawl

O(Occasionally)

13-25 lbs.

O(Occasionally)

Squat or Kneel

O(Occasionally)

26-40 lbs.

O(Occasionally)

Bend

F(Frequently)

41-100 and over lbs.

O(Occasionally)

• Vision (Near, Distance, Color, Peripheral, depth Perception)
• Sense of Sound (Hear oral communication and buzzers/alarms)

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.