Reverse Logistics LATAM Outbound Specialist

• Fluency in English.
• A technical or university degree (or relevant experience) and 1-3 years of experience in logistics along with one of the following fields: customer success, account management, sales development.
• Excellent communication skills, both verbal and written.
• Entrepreneurial attitude with a desire to learn and continuously improve.
• Ability to prioritize, multitask, and manage time productively.
• Patience, empathy, and persistence in a customer-facing context.
• Strong organizational skills and exemplified ability to adhere to scheduled tasks.
• Diligence and enthusiasm; you appreciate quality and deliver it on a daily basis.

• Familiarity with PowerPoint, Excel, Salesforce, NetSuite and other ERP tools.

• →Contact locations with large quantities of used devices via cold calls and emails and convince these locations to return the devices.
• →Work with our account management team to get customers up and running with the returns program.
• →Improve upon data that is provided to internal teams to show which customers are finding success with returns.
• →Innovate and implement creative ideas to help us become more efficient in a rapidly-growing department that has doubled in size this past year.
• →Work to build strong relationships with and support our global team, including remote peers in other time zones.
  
  

• A chance to join what may very well turn out to be the most important company in your career.
• The autonomy and resources to build what you know how to build.
• Work with a committed global team that have each others back.
• Office-based or hybrid options. Your choice. 
• Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.
  
  

We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.