Sr Manager EPMO - IT

The Sr. Manager EPMO, Information Technology (IT) leads complex, cross-functional technology programs that advance Tolmar’s enterprise strategy and digital transformation priorities. This role has programmatic accountability for translating strategic objectives into executable roadmaps and measurable outcomes while managing scope, dependencies, risks, budgets, resources, governance, adoption, and value realization.

The position also manages employees, including setting goals, allocating work, coaching performance, developing capabilities, and fostering engagement and accountability. The role partners with IT, cross-functional business leaders, vendors, and governance bodies to deliver secure, compliant, scalable, and sustainable technology solutions.

• →Lead complex, cross-functional IT programs from initiation through delivery, adoption, and operational transition in alignment with enterprise priorities and EPMO governance standards.
• →Develop integrated roadmaps, business cases, schedules, resource and financial plans, risk/dependency registers, communication plans, and change strategies.
• →Tailor Waterfall, Agile, Hybrid, product, or stage-gate delivery approaches based on complexity, risk, compliance requirements, and stakeholder readiness.
• →Coordinate IT, business, vendor, validation, and governance stakeholders to manage dependencies, resolve issues, and deliver secure, reliable, scalable capabilities.
• →Provide executive-ready reporting on scope, schedule, budget, resources, risks, decisions, benefits, trade-offs, and recommended actions.
• →Perform other duties as assigned based on business needs.

• Translate business and IT priorities into clear scope, outcomes, success measures, and prioritized delivery plans.
• Lead discovery, process mapping, capability assessment, and requirements alignment to address root business needs and future-state operating models.
• Define KPIs, adoption measures, and post-implementation reviews to confirm business, compliance, operational, financial, and user outcomes.

• Lead solution analysis, business case development, technology selection, RFQ/RFP activities, statements of work, and vendor governance with sourcing, legal, finance, IT, and business sponsors.
• Manage vendor performance across scope, quality, cost, schedule, documentation, transition readiness, and issue resolution.

• Accountable for IT portfolio governance, including intake, prioritization, decision forums, benefits tracking, lessons learned, and continuous improvement.
• Oversee integrated portfolio reporting, including schedules, budgets/LBEs, RAID items, decisions, dependencies, resource forecasts, and governance materials.
• Facilitate and present portfolio updates, risks, trade-offs, recommendations, and decision requests to governance forums; drive escalation, resolution, and corrective action for key delivery, compliance, validation, cybersecurity, data, adoption, resource, and financial risks.

• Manage employees and matrixed teams by setting priorities, assigning work, coaching performance, supporting development, balancing demand/capacity, and addressing performance or conduct concerns.
• Build an inclusive, accountable, high-performing team by identifying capability gaps, supporting hiring/onboarding, and ensuring direction, resources, and development to deliver business objectives.

• Develop stakeholder engagement, communication, readiness, training, go-live, and reinforcement plans tailored to executive, business, technical, operational, and end-user audiences.
• Apply lessons learned to improve delivery practices, templates, tools, reporting, and sustained adoption.

• Support GxP validation and lifecycle activities, including requirements traceability, risk assessments, testing, approvals, upgrades, decommissioning, archival, and retention.
• Ensure programs address GxP, 21 CFR Part 11, EU Annex 11, data integrity, audit trails, access controls, electronic records, and e-signatures.
• Partner with Quality, Compliance, Validation, Cybersecurity, vendors, and system owners to support audit readiness, change controls, deviations, CAPAs, release readiness, data migration, and stabilization.

• Advanced knowledge of program, project, and portfolio management, including integrated planning, governance, risk, benefits, financial management, and stakeholder engagement.
• Advanced knowledge of Agile, Waterfall, Hybrid, product, and stage-gate methods, with sound judgment to tailor delivery approaches.
• Strong understanding of SDLC, ITSM/ITIL, change/release management, ServiceNow SPM/ITSM, Azure DevOps, MS Project, dashboards, and related tools.
• Working knowledge of regulated environments, including GxP, GLP, QA/QC, validation, data integrity, cybersecurity, privacy, and compliance.
• Strong business acumen with the ability to connect technology strategy to measurable outcomes and clear business communication.
• Strong executive communication, facilitation, influencing, analytical, and problem-solving skills.
• Demonstrated ability to manage employees and matrixed teams through goal setting, delegation, coaching, performance management, workforce planning, and accountability for results.
• Commitment to continuous improvement, process simplification, ethical decision-making, compliance, patient focus, and Tolmar’s core values.

This position is expected to operate within the framework of Tolmar’s Core Values:

• Center on People: We commit to support the well-being of our patients. We are committed to treating our employees and those we serve as valued partners. By placing people at the heart of our actions, we actively engage, invigorate, acquire knowledge, and grow together.​
• Are Proactive & Agile: We embody a culture of engagement and action. With a hands-on approach, we fearlessly adapt to change. We anticipate, respond swiftly and efficiently to ignite a spirit that propels us towards extraordinary outcomes.​
• Act Ethically: We are committed to consistently conducting our business in an ethical, compliant, and socially aware manner, in line with our purpose of positively impacting lives. We actively cultivate diversity, equity, inclusion & sustainability in our workplace.
• ​Constantly Improve:We are committed to a collaborative & proactive effort to improve our products, systems, processes, and services by reducing waste, increasing efficiency & improving quality.​
• Are Accountable:We think, act, and communicate with honesty, transparency, and clarity in alignment with our core values. We don't compromise our values for near term gain. We take accountability & ownership of our work, actions, successes, and setbacks. We strive to deliver our best as we shape the future.​

• Bachelor’s degree in computer science, information technology, management information systems, business administration, engineering, or a related field required; an equivalent combination of education and relevant experience may be considered.
• Ten or more years of progressive experience leading complex IT projects, programs, portfolios, or technology-enabled business transformation initiatives required.
• Three or more years of direct people-management experience, including responsibility for hiring, goal setting, coaching, performance management, employee development, and resource planning.
• Experience in regulated pharmaceutical, biotech, manufacturing, or similarly complex environments preferred.
• Relevant certification in project/program management, Agile/Scrum, change management, Lean/Six Sigma, ITIL, CBAP, product management, or business analysis preferred.

• Working conditions are consistent with a normal office environment and/or remotely from home office.
• Minimal travel required.