People Operations Generalist (Guatemala)

TopDog Law is not your typical law firm. We're a nationally scaling personal injury firm built for impact and growth — owning the client experience end-to-end, from marketing and intake through litigation. We believe that world-class marketing, paired with exceptional legal talent and operations, creates better experiences and outcomes for clients and the business alike.

Over the past three years, we've grown 2–3x year over year, setting a new standard on the marketing side of the personal injury space and proving what's possible when strategy, speed, and execution align. Now we're applying that same discipline and innovation to firm operations, case management, and national scale — intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or accountability.

We are a fully remote team that share trust, open communication, and a commitment to doing great work. If you love ownership, thrive in a fast-moving environment, and want to help build something exceptional, you'll feel right at home here.

● Employee lifecycle administration - Onboarding, labor contracts, off boardings,

timecards for our Guatemala Team.

● Employee relations, acting as a trusted, responsive point of contact for employees on

policy, benefits, and workplace questions.

● Full compliance with the Guatemala Labor Code across hiring, working hours,

termination and pay practices.

● Administration of legally mandated benefits (e.g, Aguinaldo, Bono 14, IGSS, vacation).

● Maintaining personnel files and records per Guatemalan statutory requirements

● Partner cross-functionally and serve as a bridge between U.S. and Guatemala People

Operations, ensuring alignment, consistency, and effective collaboration across teams and

locations.

● Experience with onboarding, hiring and policies compliance

● Process improvement, identify gaps and build scalable systems as the company grows.

● Serving as secondary/backup payroll administrator, helping ensure payroll runs

accurately, on time, and in full compliance each cycle

● Support culture initiatives that contribute to making TDL a great place to work, while

helping strengthen employee engagement and connection across the organization.

● Develop and coordinate employee engagement initiatives, team events, and internal

communications that strengthen connection, collaboration, and a positive workplace

culture

We don't hire on resumes alone. We hire for competence, character, and mindset.

• Embrace Change: Open to feedback, embracing change, and always asking "what's next?"
• Committed: You care deeply, have your teammates' backs, and show up to build something lasting.
• No-Ego Energy: Positive, professional, and solutions-oriented. Drama stays at the door.
• Ownership: You do what you say, follow through, and treat the business like it's yours.
• Fast & Hungry: You move with urgency, thrive under high expectations, and are motivated by growth and impact.