Talent Acquisition Manager, Hourly

Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn. 

• Team Leadership & Development

• Strategic Workforce Planning & Business Partnership

• Recruitment Program Oversight

• Local Market & Community Relationship Strategy

• Employer Brand & Talent Marketing

• Recruitment Analytics & Reporting

• Cross-Functional Collaboration & Compliance

Descriptive Statement(s)

• Team Leadership & Development (20% of time): Lead, coach and develop a team of Talent Acquisition Specialists, setting clear goals and providing ongoing feedback and professional growth opportunities.
• Strategic Workforce Planning & Business Partnership (25% of time): Partner with senior hiring managers and regional or business leaders to translate long-range workforce needs into proactive recruitment strategy across assigned markets.
• Recruitment Program Oversight (20% of time): Own end-to-end recruitment operations for assigned markets, ensuring specialists execute full-cycle recruiting that meets quality, time-to-fill and cost targets.
• Local Market & Community Relationship Strategy (15% of time): Guide and expand the team’s local talent pipeline efforts, including community organizations, schools and workforce agencies, ensuring consistent, sustainable relationships across markets.
• Employer Brand & Talent Marketing (8% of time): Champion Towne’s employer brand strategy, representing Towne at key community and industry events and overseeing the team’s participation in career fairs.
• Recruitment Analytics & Reporting (7% of time): Analyze and report recruiting metrics and trends to leadership, using data to refine strategy and specialist performance.
• Cross-Functional Collaboration & Compliance (5% of time): Partner with HR leadership, Operations and Legal to ensure compliant, consistent recruiting practices across the organization.

• Bachelor’s degree in Human Resources, Business Administration or a related field required; Master’s degree or equivalent advanced coursework preferred.

• Equivalent combination of education, training and/or experience will be considered in lieu of a degree.

• No specific licensure or certification is required for this role.

• PHR, SHRM-CP, or SHRM-SCP certification is preferred, though not required.

• Minimum of 5 years of full-cycle recruiting experience, including at least 2 years in a recruiting leadership or supervisory capacity, ideally within hospitality, healthcare, commercial real estate or another multi-site service industry.

• Proven track record managing a team of recruiters and building strategic relationships with senior business leaders across multiple markets.

Proven leadership and coaching skills, with the ability to build, motivate and develop a team of Talent Acquisition Specialists while acting as a trusted strategic partner to senior business leaders.

• Deep expertise building and scaling local talent networks and community or industry relationships across multiple markets.

• Skilled at coaching and developing recruiters, with the ability to set goals, provide feedback and manage performance.

• Strong executive-level communication and influencing skills; comfortable advising senior business leaders on workforce strategy.

• Proficiency with applicant tracking systems (ATS), recruiting analytics tools and sourcing platforms such as LinkedIn Recruiter, Indeed and ZipRecruiter.

• Experience managing recruiting budgets and vendor relationships, including agencies, job boards and sponsorships.

• Working knowledge of employment law and compliance requirements, including EEO, ADA and FLSA.

Performs duties with little direction given, operating from established directions and instructions. Decisions are made within general Town Parke policy constraints but occasionally require independent decision making.

The employee has control over a department(s) budget.

WORKING CONDITIONS & PHYSICAL DEMANDS                                                            

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements

Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.

Working Environment

The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.

Travel

• →Travel of up to 20% may be required.