Billing and Collection Supervisor

Administrative, technical, and supervisory work in processing and collection of all town taxes and billed receivables and related reports; all other duties as required.

Bachelor’s degree in accounting or related field; more than five years work experience preferably in a municipal financial setting with supervisory responsibilities. Experience with MUNIS financial management systems preferred. Any equivalent combination of education and experience.

Extensive understanding of general office procedures, equipment, and Microsoft office computer applications and billing and collection functions. Knowledge of state and Federal laws governing municipal finance and Federal and state tax regulations. Must have or acquire knowledge of state and local laws as they pertain to the position. Working knowledge of auditing techniques and procedures.

Ability to work closely with and supervise other members of the team. Ability to understand the overall objectives and various functions of the Treasurer/Collector Department and have the flexibility to be deployed to the various activities listed above. Ability to deal effectively with the general public, staff, vendors, town departments and taxing agencies. Ability to attend to details, work independently, use judgment and initiative to prioritize tasks, respond to inquiries, requests or complaints, solve problems, and meet deadlines. Ability to effectively monitor and improve the performance of staff. Ability to work efficiently and calmly under pressure and time constraints to meet deadlines. Ability to recognize errors and quickly respond with corrective action. Ability to train subordinates and to provide constructive instructions. Ability to effectively communicate verbally, over the phone and in writing.

Strong troubleshooting and problem solving skills are mandatory. Proficiency in the use of standard software applications including word processing, excel, data entry and database management; knowledge of automated accounting systems helpful. Good written and verbal communication skills. Good analytical skills needed for researching and resolving issues. Good auditing skills required.