Risk Operations Team Lead

Tradeweb is seeking a Risk Operations Team Lead based in India to lead/support our team supporting vendor risk management, client due diligence, policy management, and training oversight. This role requires day to day activities and will oversee high-volume operational risk processes, partner with global stakeholders, strengthen governance and reporting, and help scale a risk operations capability that supports business growth and regulatory expectations. The ideal candidate brings strong experience in third-party risk, client assurance, policy lifecycle management, GRC tooling, and people leadership in a global financial services or technology environment.

• →Lead, coach, develop, and support our team of risk operations analysts and specialists based in India. 
• →Establish clear roles, responsibilities, service levels, quality expectations, and escalation protocols. 
• →Help build a high-performing team that supports global stakeholders across time zones. 
• →Assist with the daily execution of activities across the Vendor Management, Policy Management, Client Due Diligence, and Training Oversight programs.
• →Collaborate with internal stakeholders across the organization to support Vendor Risk Reviews, client due diligence reviews, policy document updates and training governance activities
• →Develop team capability through training plans, playbooks, job aids, certification pathways, and cross-training. 
• →Promote a culture of accountability, collaboration, documentation discipline, continuous improvement, and risk awareness. 
• →Proactively identify and recommend improvement opportunities across areas of responsibility

• Bachelor’s or Master’s degree in Business, Finance, Risk Management, Information Systems, Cybersecurity, Law, Compliance, or a related field. 
• 10 plus years of experience in risk operations, third-party risk management, operational risk, client due diligence, information security governance, policy management, compliance operations, audit, or financial services risk. 
• 5 plus years of people management or team lead experience. 
• Experience in managing a risk operations team in India, including hiring, training, workflow design, quality assurance, and management reporting. 
• Experience working in a global financial services, fintech, capital markets, exchange, SaaS, or highly regulated environment. 
• Strong understanding of third-party risk management, vendor lifecycle governance, risk assessment methodology, control evidence review, and issue management. 
• Experience responding to client due diligence questionnaires, SIG questionnaires, audit requests, or client assurance requests. 
• Working knowledge of cybersecurity, business continuity, disaster recovery, incident management, access control, data privacy, third-party risk, and regulatory compliance control areas. 
• Experience with GRC, workflow, trust portal, AI, or request-tracking tools such as Archer, Whistic, Monday.com, ServiceNow, ChatGPT or similar platforms. 
• Strong written and verbal communication skills, with the ability to produce clear, accurate, client-ready and audit-ready documentation. 
• Ability to manage high-volume operational workflows while maintaining quality, accuracy, confidentiality, and service levels. 
• Ability to work effectively from India with global stakeholders across U.S., U.K., EMEA, and APAC time zones. 

• Prior experience in a global capability center, shared services, financial technology, trading platform, broker-dealer, exchange, clearing, banking, or regulated technology environment. 
• Familiarity with SOC 1, SOC 2, ISO 27001, ISO 22301, NIST, COBIT, DORA, GDPR, business continuity standards, vendor oversight expectations, and financial services regulatory requirements. 
• Experience with Archer policy management modules, third-party risk platforms, trust portals, and standardized due diligence packages. 
• Experience designing dashboards, KRIs, KPIs, SLAs, QA scorecards, or executive reporting. 
• Possess or ability to obtain relevant certifications