~1h ago

Client Services Representative - Barcelona

Spain·Barcelonamid

Customer SupportCustomer Service Representative

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Quick Summary

Key Responsibilities

The TechOps Support team provides the first line of support for all end users (internal at TransPerfect and for our clients) for GlobalLink Technology, a growing suite of web-based applications.

Requirements Summary

• Experience in customer service • Superior written and spoken communication skills in English • Proficiency in Microsoft Office (Word, Excel,

Technical Tools

Customer SupportCustomer Service Representative

TransPerfect is hiring customer-focused individuals to triage user requests as part of the Client Services team. As a Client Services Representative, you will respond to queries, make custom configurations in our web-based applications and troubleshoot issues. This is an entry-level position with a career growth plan within Level 1 support, Training or long term within the cross-functional development teams.

Responsibilities

~1 min read

• Experience in customer service

• Superior written and spoken communication skills in English

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Proficient with Windows Operating systems

• Ability to quickly and effectively learn to support TransPerfect Interactive’s web-based applications

• Must be able multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team, take active measures to solve problems and commit to a high level of service.

• Minimum Bachelor’s degree or its equivalent