Customer Engagement Senior Analyst

United States·Chicago

Other

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team OverviewAs the Customer Engagement,

Technical Tools

Other

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

As the Customer Engagement, Senior Analyst you will ensure alignment between sales and delivery teams from a delivery standpoint. You will partner with sales on new/existing customer opportunities, advise on product capabilities and set up process and provide final solution recommendation. You will also communicate between production and customers and ensure program dates and deliverables are met.
In this role you will report to the Manager, Customer Engagement. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Responsibilities

~2 min read

→Contribute to the full system lifecycle including client and sales engagement, requirements gathering, review the fulfillment of the solution, & coordinate resources for fulfillment
→The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation.
→Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results.
→Analyze and interpret how industry changes will affect program execution, fulfillment, and solution delivery

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Sr Analyst, Customer Engagement

Company:

TransUnion LLC

Translate technical and functional requirements and collaborate with technical counterparts
Explain technical concepts in layman's terms to a non-technical audience
Bachelor’s degree and relevant work experience, preferably in the Financial Services industry
Familiarity working with data
Experience in the credit reporting, financial services or direct marketing industry is preferred.
ETL Knowledge

What We Offer

~1 min read

At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.

Location & Eligibility

Where is the job

Chicago, United States

On-site at the office

Who can apply

About this job

Pay per year: $62,000–$90,000 a year; 13% above the $67,000 median for Other jobs on Jobera (144,788 salaries).
Who can apply: United States
Posted: Today
Employer: has 142 open jobs on Jobera.