AVP, Member and Deposit Operations

Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union, which include the following counties: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus, and Yolo. For hybrid and remote roles, candidates are still required to reside within a commutable distance of our corporate headquarters in Vacaville, California.

We are unable to sponsor or assume sponsorship of employment visas for this position. Candidates must have current authorization to work in the U.S. (no sponsorship available). 

Schedule: Monday-Friday/Exempt/Hybrid.

• Reports directly to the VP, Banking Operations.
• Direct supervisory responsibility for assigned department leadership.
• Direct Reports include:
• Manager, Central Operations
• Manager, Business Operations
• Manager, Member Service Administration (MSA)
• Overall management responsibility for all department staff.

Experience and Education:

• Bachelor's Degree in Business Administration, Finance, Accounting, Management, Organizational Leadership, or a related field; or equivalent combination of education and experience may be considered.
• Master’s degree preferred. 
• Minimum 10 years of progressively responsible experience in financial services, banking operations, credit union operations, or a related industry.
• Minimum 5 years of leadership experience managing managers, supervisors, or multiple operational teams.
• Demonstrated experience overseeing complex deposit, payment, business banking, operational support, or specialty account administration functions.
• Proven experience managing regulatory compliance, audits, operational risk programs, and enterprise initiatives.
• Experience leading operational transformation, process improvement, technology implementations, and automation initiatives.
• Strong understanding of consumer and business deposit products, payment systems, treasury services support, specialty accounts, and operational controls.
• Lean, Six Sigma, Project Management, Risk Management, Compliance, or operational leadership certifications are preferred.
• Experience presenting to executive leadership and participating in enterprise-level strategic planning is preferred.

Compensation:

• AVP, Member and Deposit Operations:  Grade 22:  $154,876.80 – $191,318.40.

Benefits:
At Travis Credit Union, we prioritize the well‑being of our employees and their families by providing a comprehensive Total Rewards program that supports their health, welfare, and financial security. In turn, this enables our employees to focus on delivering exceptional service to our members and meeting the goals of the credit union.

Eligible employees enjoy a robust benefits package, which includes:

• Competitive medical, dental, and vision insurance
• Mental health and wellness programs
• Employee performance incentive plan
• Merit-based salary increases
• 401(k) program with immediately vested employer match
• Generous holiday and vacation policies
• Exclusive TCU perks such as employee loan and credit card discounts

Travis Credit Union is an Affirmative Action Employer.
EOE / Individuals with Disabilities / Veteran Status