Housing Services Director

Job Objective: Manages the overall supervision of case management services including: referrals, assessment, housing assistance, goal setting and accountability, and aftercare services for persons served by The Salvation Army's Capital Area Command. Supervises professional case management staff in the program as well as communicates decisions and concerns with Executive Director of Social Services.

Essential Functions: This job description should not be interpreted as all inclusive. It is intended to. identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned, Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Adheres to and promotes the philosophy and the mission of The Salvation Army Coordination Social Services. Ensures adherence to The Salvation Army Code of Ethics and Philosophy of Care.
• Provides supervision for overall operations of External Housing case management related services.
• Recruits, hires, orients, manages, and evaluates all program case management staff and provides appropriate training and supervision to ensure that all necessary duties are completed, and clients are provided with quality services at all times.
• Trains and supervises shelter case management interns.
• Attend community housing placement meetings for singles and families
• Monitor case manager caseloads and work closely with Housing Services Director - Internal, to enroll families and women into programs as needed
• Maintain inventory of case management supply closets and pick up supplies when necessary
• Monitor client files to ensure effective program operation and compliance with funder requirements, goals and expectations.
• Provide regular individual and group supervision and support to all program case managers.
• Facilitate case management staff meetings to relay information regarding agency procedures and programs
• Monitor transportation assistance and basic needs
• Partner with Grants and Compliance personnel to maintain compliance with financial and programmatic policies, procedures, grant requirements.
• Maintain positive working relationships with service providers, clients and fellow employees.
• Networks with other social service providers by attending and actively participating in community meetings on behalf of The Salvation Army Social Services at the Assistant Director of Social Services request.

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: Bachelor's Degree in a social services discipline required. Master's Degree in Social Services preferred.

Experience: 2-3 years in Non-profit administration, and/or supervisory experience preferred.

Certifications: Must have a valid driver's license with clearance to drive from TSA's insurance carrier.

Territorial Casework Certification completion within one year of hire.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Who we are:

Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.

Why work for us?

The Salvation Army’s brand promises to Do the Most Good® - and it’s our employees that help us get there.  At every level, you can have a real impact on your community through the work done inside our walls every day.  

We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you’ll quickly see that our employees are proud to support programs that make a difference.

The Salvation Army recognizes that peace of mind is important to employees and their families.  Because of this, we offer:

• Competitive Salary
• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Tuition reimbursement
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Insurance benefits: excellent health, dental, vision, life, disability 
• Discounts available for pet insurance, auto insurance, and home insurance  

Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.

Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 30 days of employment.

Other Benefits and Perks Offered:

• Work-life balance,
• Full health coverage,
• Time off benefits,
• Retirement
• Competitive compensation

Compensation:

At The Salvation Army - We honor the unique perspectives and contributions of every individual. We are dedicated to fair pay practices, ensuring equal compensation for equal work, regardless of gender, race, or other factors.

Be part of something meaningful. Whether you're supporting those in need, assisting with disaster relief, or working in areas like finance or fundraising, each role offers a chance to make a lasting impact. If you're looking to align your career with your values, explore opportunities at The Salvation Army and help us create a brighter, more inclusive future for all.

Compensation: $49,589 - $61,987/hour, based on experience.