Tsmg
Tsmg11mo ago

Technical Field Specialist

United StatesUnited States·Wilmington,WilmingtonContract Full timemid
OtherTechnical Specialist
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Quick Summary

Overview

About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes.

Technical Tools
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About the Role
 
Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.
  • Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment
  • Track inventory and stage equipment for upcoming field sessions
    •  
    Field Sessions (In the Vehicle):
  • Travel to designated locations and transport modes (cars, buses, trains, planes)
  • Run ~90 minute test sessions on mobile/wearable tech in motion
  • Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
  • Capture logs, escalate defects, and keep operations running smoothly
    •  
    Post-Test Wrap-Up:
  • Verify that collected data has synced with backend systems
  • Produce session documentation: results, app issues, logs, and downtime
  • Suggest improvements to testing workflows
  • Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience
  • At least 1 year of QA testing or support experience with mobile apps/devices
  • Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
  • Excellent written and verbal communication—able to collaborate with cross-functional teams
  • Reliable travel capability with a valid driver’s license and ability to use multiple transport modes
  • High responsibility, flexibility, confidentiality mindset, and strong interest in tech
  • Clean driving record and criminal background
  • Work on the cutting edge of mobile and location-based tech
  • Gain diverse field experience across different transport modes
  • Collaborate with industry-leading engineers and project managers

    • Location & Eligibility

    Where is the job
    Wilmington, United States
    On-site at the office
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    June 30, 2025
    First seen
    March 26, 2026
    Last seen
    June 12, 2026

    Posting Health

    Days active
    77
    Repost count
    0
    Trust Level
    29%
    Scored at
    June 12, 2026

    Signal breakdown

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    Tsmg
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    TSMG specializes in managing complex ground data and AI/ML collection projects for Fortune 500 companies globally, ensuring reliable data solutions.

    Employees
    125
    Founded
    2017
    Domain
    tsmg.io
    Jobs
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