Tsmg9mo ago

Technical Field Specialist

Wilmington · WilmingtonContract Full timemid

OtherTechnical Specialist

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Quick Summary

Overview

About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars,

Technical Tools

OtherTechnical Specialist

About the Role

Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.

Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment

Track inventory and stage equipment for upcoming field sessions

Field Sessions (In the Vehicle):

Travel to designated locations and transport modes (cars, buses, trains, planes)

Run ~90 minute test sessions on mobile/wearable tech in motion

Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site

Capture logs, escalate defects, and keep operations running smoothly

Post-Test Wrap-Up:

Verify that collected data has synced with backend systems

Produce session documentation: results, app issues, logs, and downtime

Suggest improvements to testing workflows

Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience

At least 1 year of QA testing or support experience with mobile apps/devices

Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)

Excellent written and verbal communication—able to collaborate with cross-functional teams

Reliable travel capability with a valid driver’s license and ability to use multiple transport modes

High responsibility, flexibility, confidentiality mindset, and strong interest in tech

Clean driving record and criminal background

Work on the cutting edge of mobile and location-based tech

Gain diverse field experience across different transport modes

Collaborate with industry-leading engineers and project managers

Listing Details

Posted: June 30, 2025
First seen: March 26, 2026
Last seen: April 24, 2026

Posting Health

Days active: 29
Repost count: 0
Trust Level: 29%
Scored at: April 25, 2026

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TSMG specializes in managing complex ground data and AI/ML collection projects for Fortune 500 companies globally, ensuring reliable data solutions.

Employees

125

Founded

2017

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External application · ~5 min on Tsmg's site

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Technical Field Specialist